Field Technician: Paid Training, Company Vehicle & Growth

Midcontinent; Spearfish (SD); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Paid training

Quarterly bonuses

Company vehicle

Clothing and tools provided

Job summary

Midco is seeking a Field Technician to install, maintain, and troubleshoot services for residential and business customers. You will work with cutting-edge technology, conduct assessments, manage installations and disconnections, and repair network issues to ensure customer satisfaction.

A strong customer-service focus and problem-solving mindset are essential. The role involves in-person visits, safety training, and potential extended hours, including nights and weekends.

Qualifications

• High School diploma or GED required.
• Valid driver's license with clean driving record; DUI within past five years disqualifies.
• Complete First Time Right (FTR) certification within 90 days of hire.

Responsibilities

• Conduct technical evaluations of commercial properties for service feasibility and cost.
• Perform installation tasks including voice, video, and data services for homes and businesses.
• Troubleshoot and repair services from tap to CPE and ensure optimal signal levels and picture quality.
• Promote services and educate customers on proper use and add-ons.
• Log information on work orders, surveys, and referrals; maintain customer interactions.

Skills

Problem-solving

Customer interaction

Education

High School diploma or GED

Job description

Midco is seeking a Field Technician to install, maintain, and troubleshoot services for residential and business customers. You will work with cutting-edge technology, conduct assessments, manage installations and disconnections, and repair network issues to ensure customer satisfaction.

A strong customer-service focus and problem-solving mindset are essential. The role involves in-person visits, safety training, and potential extended hours, including nights and weekends.