Field Technician - Northern Nevada

T-Mobile; Nevada (IA); Hybrid; USD 52,000 - 78,000; Full time

Job summary

T-Mobile is seeking an experienced Network Operations Technician to support sites in Northern Nevada from Reno to the Utah border. Applicants should reside in the area or be willing to relocate at hire.

The role focuses on maintaining and improving network performance and reliability, applying technical knowledge to deliver outages resolutions, and driving process improvements. Strong knowledge of 5G NR, RAN, and disaster recovery is required.

Qualifications

• Bachelor's Degree or equivalent required.
• 2-4 years field operations and maintenance experience preferred.
• 2-4 years wireless telecommunications or related experience preferred.

Responsibilities

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Also responsible for other duties/projects as assigned by business management as needed

Skills

5G NR

Base Station

Continuous Development

Disaster Recovery Planning

Network Troubleshooting

Project Management

Radio Access Networks (RAN)

Technical Support

Education

Bachelor's Degree or equivalent

Vocational/Technical Training or related field

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This Technician will be responsible for sites in Northern Nevada from Reno to the Utah Border. Applicants should reside in the area or be able to relocate at the time of hire.

Job Overview

This role supports network operations by applying technical knowledge to maintain and improve network performance and reliability. It involves providing technical assistance, managing smaller projects, and contributing to operational process improvements. The role requires understanding of radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services. Success is measured by effective technical support, timely project updates, and identification of process enhancements. The work directly impacts network stability and service quality for organizational and customer needs.

Job Responsibilities

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2-4 years Working experience in Field Operations and maintenance. (Preferred)
• 2-4 years Wireless telecommunications or other related experience. (Preferred)

Knowledge, Skills and Abilities

• 5G New Radio (NR) (Required)
• Base Station (Required)
• Continuous Development (Required)
• Disaster Recovery Planning (Required)
• Network Troubleshooting (Required)
• Project Management (Required)
• Radio Access Networks (RAN) (Required)
• Technical Support (Required)"