Field Technician, Integrated Fire & Security Systems

Vsc-Fire-; Memphis (TN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Company cell phone/tablet

Laptop for programming FACP's

Paid vacation and holidays

Medical, dental and vision insurance

Health Savings Account or Flexible-SPA

Company paid life insurance

Company paid long term disability

Referral bonus

Parental leave

EAP

NICET certification test reimbursement

Training and advancement

PPE provided

Job summary

VSC Fire & Security in Memphis, Tennessee is seeking candidates for the position of Integrated Systems Service Technician. This role provides safe and efficient service on multiple integrated systems including fire alarm, intrusion, access control, CCTV, and related life-safety solutions.

Responsibilities include installing, testing, and repairing systems, diagnosing issues, and ensuring compliance with NEC and NFPA codes.

Qualifications

• Two to three years of experience in servicing at least one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems.
• Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills.
• Ability to maintain productivity in the field, set goals, and meet service schedule.
• Competent in reading plans, documents, meters, and to discern colors for safety signage.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable (but not required): NICET lI or III in FAS along with I or II in ITFAS, Avigilon Cert, other manufacturers certifications.

Responsibilities

• Installs, tests, and repairs security, camera, access control, suppression, and fire alarm systems.
• Troubleshoot system malfunctions and false alarms.
• Program multiple types of systems and test for proper operation.
• Consults with client on system issues; provides recommendations for repair.
• Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting.
• Runs wiring and circuits, installs hardware, and attaches electrical wires.
• Inspects and tests systems, batteries, and electrical wiring; make adjustments, and repairs as required.
• Replaces malfunctioning hardware when necessary.
• Ensures systems comply with NEC and NFPA fire codes.
• Explains and demonstrates system function and operation to end users.
• Be on call as required.
• Serve as the first point of contact for customers seeking technical assistance over the phone or email.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Provide support for form development and maintenance of inspection forms.
• Tech savvy with working knowledge of office automation products, databases, and remote control.
• Follow design plans for installation jobs and communicate any design, perform service and deficiency jobs, and communicate and document any changes.

Skills

Fire alarm experience

Security systems experience

Camera systems experience

Access control experience

Reading plans & specs

Customer service oriented

Team communication

Tools

FACP programming laptop

Job description

VSC Fire & Security in Memphis, Tennessee is seeking candidates for the position of Integrated Systems Service Technician. This role provides safe and efficient service on multiple integrated systems including fire alarm, intrusion, access control, CCTV, and related life-safety solutions.

Responsibilities include installing, testing, and repairing systems, diagnosing issues, and ensuring compliance with NEC and NFPA codes.