Field Technician I — Onsite Tech & Installations

Insight Global; Memphis (TN); On-site; USD 38,000 - 54,000; Full time

Job summary

Insight Global is seeking a Field Technician I to deliver on-site technical support, installations, troubleshooting, and maintenance for a range of systems including low-voltage cabling, fiber optics, access control, CCTV, antennas, POS, and digital displays.

The role requires basic knowledge of electrical, mechanical, or IT systems, strong communication skills, and a willingness to travel to customer sites.

Qualifications

• High school diploma or equivalent required; technical field is asset.
• Basic knowledge of electrical, mechanical, or IT systems.
• Ability to travel to customer sites and lift up to 50 lbs.

Responsibilities

• Provide on-site support, installations, troubleshooting, and maintenance of systems.
• Troubleshoot and maintain CCTV, access control, POS, and digital displays.
• Assist with wiring, cabling, and site surveys at customer locations.

Skills

Communication skills

Customer service

Problem-solving

Teamwork

Independent work

Willingness to travel

Physical stamina

Education

High school diploma

Technical field education

Tools

Hand tools

Diagnostic equipment

Structured cabling

Fiber optics basics

Security systems knowledge

Job description

Insight Global is seeking a Field Technician I to deliver on-site technical support, installations, troubleshooting, and maintenance for a range of systems including low-voltage cabling, fiber optics, access control, CCTV, antennas, POS, and digital displays.

The role requires basic knowledge of electrical, mechanical, or IT systems, strong communication skills, and a willingness to travel to customer sites.