Field Technician I – AMR/AMI Systems Specialist

Master Meter, Inc.; Charlotte (NC); Vor Ort; USD 28.000 - 39.000; Vollzeit

Benefits dieser Stelle

Company truck

Medical insurance

Life/AD&D insurance

Disability insurance

401(k) with match

Year-end bonus

Paid time off

Zusammenfassung

Master Meter is seeking a Field Technician I in Charlotte, NC to support sales and distributor partners by servicing smart water meters and communication systems. You will troubleshoot AMR/AMI equipment and assist utility partners, reporting activity and maintaining safety practices in a dynamic, fast-paced environment.

Travel within NC/SC is required. The role involves working closely with multiple teams, installing and maintaining meters, and providing timely updates to management.

Qualifikationen

• Associate degree or equivalent
• Installation, basic electronics, or equivalent experience (preferred)
• One-year technical customer service experience (preferred)
• Ability to install, repair, and maintain products and systems both internally and in the field
• Knowledge of meter technologies (water, gas and/or electric) with various radio frequency (RF) transmitter and data collection devices preferred
• A keen interest in acquiring necessary skills with an ability to learn quickly
• Ability to diagnose technical and/or operational problems
• Ability to research, understand and/or analyze data; and complete work orders utilizing computer and manual data entry methods
• Ability to write technical reports that can be utilized throughout the company
• A keen willingness to help the team and learn new skills (essential)
• Basic computer skills with a strong tendency towards Excel or Data Bases (strongly preferred)
• Clean driving record, a valid driver’s license, a clean criminal background, and eligible to work in the U.S. (essential)
• Well-developed time management and organizational skills as well as strong communication skills

Aufgaben

• Provide technical support for AMR/AMI systems on-site.
• Oversee AMR/AMI equipment installations as needed.
• Diagnose issues with communication systems, electrical systems and software tools.
• Maintain good communication with property staff, responding to questions and provide updates or changes to management.
• Maintain documentation and reporting.
• Follow- up and communicate with timeliness and accuracy.
• Ability to work as part of a team across functional lines to obtain information, coach, and influence others to improve operational effectiveness and understanding.
• Work with a high level of integrity and professionalism.

Kenntnisse

Technical customer service

Strong communication

Documentation

Excel / databases

Clean driving record

Ausbildung

Associate of Applied Science Degree or equivalent

Tools

AMR/AMI systems knowledge

RF transmitters

Data collection devices

Jobbeschreibung

Master Meter is seeking a Field Technician I in Charlotte, NC to support sales and distributor partners by servicing smart water meters and communication systems. You will troubleshoot AMR/AMI equipment and assist utility partners, reporting activity and maintaining safety practices in a dynamic, fast-paced environment.

Travel within NC/SC is required. The role involves working closely with multiple teams, installing and maintaining meters, and providing timely updates to management.