Field Technician, Heavy

Altorfer Cat; Cedar Rapids (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

Altorfer Cat, located in Cedar Rapids, Iowa, is seeking an experienced Field Technician. This position involves service and repairs on construction equipment in the field, requiring strong troubleshooting skills in engine, hydraulic, and electrical systems.

The ideal candidate must possess excellent customer service skills, a valid CDL, and the ability to lift up to 75lbs. A High School Diploma and formal technical training are required. This role may require working overtime and some weekends.

Qualifications

• Minimum of four years’ experience in a service setting required.
• Must have valid CDL with air brake.
• Clean driving record required.

Responsibilities

• Perform service and repairs on construction equipment in the field.
• Troubleshoot and repair engine, hydraulic, electrical systems.
• Provide excellent customer service.

Skills

Engine troubleshooting

Electrical repair

Hydraulic systems

Customer service

Time management

Communication skills

Ability to lift 75lbs

Education

High School Diploma or equivalent

Formal technical training program

Tools

Microsoft Excel

Microsoft Outlook

CAT programs

Job description

730 – 400 pm Monday – Friday. Saturdays & Sundays and callouts as needed.

Job Overview

Looking for an experienced Field Technician, with the potential of becoming a traveling technician.

Responsibilities & Duties

• Perform service and repairs on construction equipment in the field for Altorfer’s customers.
• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Order parts in equipment parts books or online.
• Complete service reports and enter the proper data into the computer systems.
• Other duties as assigned.
• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management.
• Military encouraged to apply.
• Excellent planning & organizational skills required.
• Must be team oriented and willing to adapt to change.
• CDL with air brake required. Must have clean driving record.
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e‑mail, and verbal) are necessary.
• Must be able to lift up to 75lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.