Field Technician - EPG

Thompson Tractor Company, Inc.; Brannonville (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Thompson Tractor Company, Inc. is seeking a Field Service Technician to service and repair equipment at various field locations. You will handle diesel and gas engines, electric power generators, and transfer switches, with on-the-job training and classroom instruction to progress through the technician program.

The role requires 1–3 years of mechanical repair experience and strong customer service skills. Safety standards are emphasized, and teamwork is encouraged in a dynamic field environment.

Qualifications

• High school diploma or equivalent required.
• 1–3 years mechanical repair experience or equivalent technical education.
• PC experience and basic typing skills required.
• Strong written and verbal communication skills.
• Customer service mindset and safety awareness.
• Familiarity with MS Office and computer tools.

Responsibilities

• Plan and perform minor repairs using correct tools and procedures.
• Order and return parts for assigned jobs promptly.
• Repair basic engine, hydraulic, transmission, and electrical components.
• Perform preventive maintenance per factory guidelines.
• Use service information systems effectively.
• Work as helper in field service with senior technicians.
• Adhere to all safety standards and work independently in the field.

Skills

Written Communication

Technical

Mechanical

Customer Service

Microsoft Office

Computer

Troubleshooting

Parts Identification

Education

High School or Equivalent

Job description

Description

The Field Service Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team in various field locations. Examples of the types of machinery that the candidate must be able to evaluate and repair diesel engines, gas engines, electric power generators and transfer switches. Extensive on the job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. They will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. They will advance in Classification as attitude, skill level, and job performance allows.

Essential Responsibilities & Expectations

• Plans and performs minor repairs using correct tools and procedures
• Orders and return parts for assigned jobs in timely manner
• Ability to perform the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
• Ability to perform Preventive Maintenance service according to factory guidelines
• Demonstrates proper use of service information systems
• Works as helper in field service with experienced Technician as required
• Adheres to and follows all applicable and required safety standards and procedures
• Works independently in the field as required

Education

High School or Equivalent (required)

Experience

A minimum of one (1) year - three (3) years' work experience involving mechanical repairs, or a combination of relevant experience and equivalent technical education is required. (required)

Experience using personal computers and basic typing skills are required. (required)

Skills

• Written Communication (required)
• Technical (required)
• Mechanical (required)
• Customer Service (required)
• Microsoft Office (required)
• Computer (required)
• Troubleshooting (required)
• Parts Identification (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.