Field Technician - EPG

Thompson-Tractor-Company; Brannonville (FL); On-site; USD 42,000 - 68,000; Full time

Job summary

Thompson Lift Truck seeks a Field Service Technician to service and repair equipment in the field, working solo or with a team on diesel engines, gas engines, electric power generators and transfer switches.

You will undergo extensive on-the-job training, classroom instruction, and e-learning to remain in the technician training program while demonstrating initiative, teamwork and dedication to efficient customer service.

Qualifications

• Minimum 1–3 years of mechanical repair experience or equivalent technical education.
• High School diploma or equivalent required.
• Experience using personal computers and basic typing skills.

Responsibilities

• Plans and performs minor repairs using correct tools and procedures
• Orders and return parts for assigned jobs in timely manner
• Ability to perform tasks on engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
• Ability to perform Preventive Maintenance service according to factory guidelines
• Demonstrates proper use of service information systems
• Works as helper in field service with experienced Technician as required
• Adheres to and follows all applicable and required safety standards and procedures
• Works independently in the field as required

Skills

Mechanical

Advanced Troubleshooting

Customer Service

Microsoft Office

Computer

Education

High School or Equivalent

Job description

The Field Service Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team in various field locations. Examples of the types of machinery that the candidate must be able to evaluate and repair diesel engines, gas engines, electric power generators and transfer switches. Extensive on the job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. They will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. They will advance in Classification as attitude, skill level, and job performance allows.

• Plans and performs minor repairs using correct tools and procedures
• Orders and return parts for assigned jobs in timely manner
• Ability to perform the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
• Ability to perform Preventive Maintenance service according to factory guidelines
• Demonstrates proper use of service information systems
• Works as helper in field service with experienced Technician as required
• Adheres to and follows all applicable and required safety standards and procedures
• Works independently in the field as required

Skills

Required

Advanced

Technical Advanced

Mechanical Advanced

Customer Service Advanced

Microsoft Office Some Knowledge

Computer Some Knowledge

Troubleshooting Advanced

Parts Identification Advanced

Education

Required

High School or Equivalent or better.

Experience

Required

A minimum of one (1) year – three (3) years’ work experience involving mechanical repairs, or a combination of relevant experience and equivalent technical education is required.

Experience using personal computers and basic typing skills are required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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