Field Technician (Entry-Level)

RF Technologies; Wheeling (WV); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

401(k) plan with company match

Educational Assistance

Comprehensive insurance (medical, d nt

Job summary

RF Technologies, Inc. in West Virginia is seeking an entry-level Field Technician to support low-voltage system installations. No prior experience is required; we provide paid training, equipment, and growth opportunities.

You will travel to customer sites to assist with installation and support of RF technology solutions, with a temporary-to-full-time path after 2-3 months depending on performance. The role emphasizes hands-on installation and service support, clear customer communication,

Qualifications

• Familiarity with basic hand and power tools.
• Ability to safely lift and carry equipment up to 80 lbs.
• Comfort working on ladders when necessary.
• Willingness to work outdoors in varying weather conditions.
• A valid driver's license with a satisfactory driving record.
• Ability to complete required pre-employment screenings, including background, motor vehicle, and drug testing reviews.

Responsibilities

• Provide on-site support for product and system installations under established service standards.
• Assist with basic problem diagnosis, analysis, repair, and issue resolution for customer systems.
• Escalate complex technical issues to Field Service Technicians, the Regional Service Manager, or other appropriate resources.
• Maintain clear communication with customers before, during, and after service engagements.
• Represent RF Technologies professionally and support a positive customer experience.
• Accurately complete, submit, and archive required service documentation in a timely manner.
• Provide feedback on product, installation, and service quality issues.
• Support basic user application training on proper use of RF Technologies safety, security, and asset location products and system solutions.
• Use standard tools and test equipment as assigned for installation and basic service activities.

Skills

Basic hand tools

Basic power tools

Manual lifting (up to 80 lbs)

Driver's license

Pre-employment screenings

Tools

Multimeters

Analyzers

Programmers

Test equipment

Job description

The Entry-Level Field Technician provides hands-on support forlow-voltage system installations in the West Virginia area. No previous experience in the industry is required. We offer comprehensive paid training, the equipment needed to perform the job, and opportunities for long-term career growth. In this role, you'll visit customers and assist with the installation and support of various technology solutions. This is a temporary po sition in the West Virginia area and may convert to a long term full-time position after 2-3 months based on business need and performance.

Key Responsibilities

Installation & Service Support

• Provide on-site support for product and system installations under established service standards.
• Assist with basic problem diagnosis, analysis, repair, and issue resolution for customer systems.
• Escalate complex technical issues to Field Service Technicians, the Regional Service Manager, or other appropriate resources.

Customer Communication

• Maintain clear communication with customers before, during, and after service engagements.
• Help ensure service work is completed within the time frame promised to the customer.
• Represent RF Technologies professionally and support a positive customer experience.

Documentation & Quality

• Accurately complete, submit, and archive required service documentation in a timely manner.
• Provide feedback on product, installation, and service quality issues.
• Support operational efficiencies and follow company procedures for customer sites, tools, documentation, and data handling.

Training & Product Support

• Support basic user application training on proper use of RF Technologies safety, security, and asset location products and system solutions.
• Use standard tools and test equipment as assigned for installation and basic service activities.
• Build technical skills through hands-on work, coaching, and established field service practices.

Travel & Work Requirements

• Must be willing and able to travel moderately within the assigned area to support customer installations and service needs.

Qualifications

Required

• Familiarity with basic hand and power tools
• Ability to safely lift and carry equipment up to 80 lbs.
• Comfort working on ladders when necessary
• Willingness to work outdoors in varying weather conditions
• A valid driver's license with a satisfactory driving record
• Ability to complete required pre-employment screenings, including background, motor vehicle, and drug testing reviews

Preferred

• Experience with low-voltage systems installation and/or repair.
• Experience with wireless networks, including setup, configuration, and testing.
• Ability to use standard test equipment, including multimeters, analyzers, and programmers.

Total Rewards at RFT

• Pay range: $15 - $25 per hour, with potential overtime. Actual compensation will be determined based on experience, qualifications, and skills.
• 401(k) plan with company match
• Educational Assistance
• Comprehensive insurance (medical, dental, vision)
• Paid sick days and holidays, plus permissive time off
• Tuition Reimbursement

RF Technologies, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.