Field Technician - Cherry Hill, NJ

VetJobs; Cherry Hill Township (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid holidays

Job summary

CompuCom is seeking an on-site IT support technician in Cherry Hill, NJ, to install, maintain, and upgrade equipment and restaurant technology solutions. You will troubleshoot printers, supporting POS systems, and tackle hardware issues while documenting activities and providing top-notch customer service.

Travel between customer locations is required, with on-call rotations. A high school diploma or GED is required, and strong communication and problem-solving skills are essential.

Qualifications

• High School/GED required for employment.
• Experience troubleshooting laser and wide-format printers is essential.
• Experience supporting POS systems and computer hardware preferred.
• Strong communication and analytical problem-solving skills.

Responsibilities

• Install, configure, maintain, and upgrade equipment and applications onsite.
• Provide technical support onsite and clearly communicate resolutions.
• Document service activities and configurations per company standards.
• Install and support restaurant tech across FOH, kitchen, and back-office.
• Order parts and perform equipment installation and repairs.
• Train staff on system usage and best practices.
• Travel between customer locations as needed and participate in on-call rotations.

Skills

Printer troubleshooting

POS systems support

Networking concepts

Customer service

Independent worker

Team collaboration

Equipment handling

Education

High School/GED

Tools

POS systems

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. All positions are onsite, unless otherwise stated.

Duties And Responsibilities:

• Install, configure, maintain, and upgrade supported equipment and applications
• Perform preventive maintenance and routine inspections to maximize system performance and uptime
• Provide professional technical support onsite, clearly communicating issues and resolutions to customers
• Document service activities, system configurations, repairs, and upgrades while maintaining compliance with company standards
• Install and support restaurant technology solutions, applying knowledge of front-of-house, kitchen, and back-office operations
• Order and replace parts as needed to resolve equipment failures
• Perform light contractor work, including drilling, mounting hardware, cabling, and equipment installation
• Train employees on the proper use of supported systems and equipment
• Recommend appropriate products, services, and technology solutions based on customer needs
• Manage multiple service calls independently while adhering to established procedures and service expectations
• Participate in evening support and on-call rotations as required

Auto req ID

482128BR

Minimum Education Required

High School/GED

Required Experience

Skills and Qualifications:

• Experience troubleshooting and repairing laser printers and wide-format printers/plotters
• Experience supporting POS systems, computer hardware, and related technologies preferred
• Working knowledge of computer hardware, software applications, and basic networking concepts
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent customer service and communication skills with the ability to remain calm under pressure
• Ability to work independently with minimal supervision and as part of a team
• Ability to lift and transport equipment weighing up to 50 pounds
• Willingness to travel between customer locations

Wage Range

The rate for this position is between $17.25 - $23.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• life insurance
• AD&D insurance
• disability plans
• Employee Assistance Program
• paid holidays (up to 6 days annually)
• paid time off (minimum of 10 days annually)
• paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits.

W2 only, no Corp to Corp.

Equal Employment Opportunity

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.

Work Authorization

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Legal Statements by State

Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

On-Camera Video Interview Notice

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.

City

Cherry Hill

State

New Jersey

Job Category

Information Technology

Job Code

IT Information Technology

Affiliate Sponsor

Compucom

Salary Range

$30,000-$45,000