Field Technician

Express Employment Professionals - Cincinnati East; Wood Dale (IL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Benefits package

Training opportunities

Career advancement

Job summary

Express Employment Professionals is seeking a dedicated Field Technician to join our team. You will perform calibrations, troubleshoot, and provide outstanding customer service in the field, working with scale equipment and test instruments.

The role requires a valid driver's license, ability to travel, basic computer skills, and a technical background from a 2–3 year program; on-site duties with overtime as needed, competitive salary, and training opportunities.

Qualifications

• High School Diploma or GED equivalent, plus technical training.
• Experience in scale industry or electronic troubleshooting preferred.
• Basic computer skills (Word, Excel) required.
• Valid driver's license with clean record.

Responsibilities

• Perform calibrations and preventive maintenance on customer equipment.
• Diagnose and repair field issues and ensure customer satisfaction.
• Address inquiries professionally and maintain relationships.
• Follow ISO quality standards and company policies.

Skills

Calibration

Troubleshooting

Customer service

Driving

Field service

Education

2–3 year technical degree

Tools

Test equipment

Multimeters

Laptop in field

Job description

We are seeking a dedicated and reliable Field Technician to join our team. In this role, you will be responsible for performing calibrations, troubleshooting, and providing excellent customer service in the field. If you are a problem-solver with hands-on technical experience and enjoy working in a dynamic environment, we want to hear from you!

Key Responsibilities:

• Perform calibrations and routine preventive maintenance services to ensure customer equipment is operating at optimal levels.
• Diagnose and resolve issues with customer equipment efficiently, performing necessary repairs in the field.
• Address customer complaints and inquiries professionally, ensuring customer satisfaction and maintaining long-term relationships.
• Adhere to all company policies, procedures, and guidelines while following ISO quality standards and regulations.
• Maintain a clean driving record and ensure safe operation of company vehicles.
• Occasional travel may be required, with overtime depending on workload and project deadlines.

Qualifications:

• High School Diploma or GED equivalent.
• Previous experience in the scale industry or electronic troubleshooting using test equipment and multimeters is preferred.
• Basic computer proficiency (Word, Excel).
• Familiarity with programming and using a laptop in the field is preferred.
• A technical degree from a 2-3-year technical school and 1-2 years of related experience is a plus.
• A valid driver's license with a clean driving record is required.

Why Join Us?

• Competitive salary with opportunities for career advancement.
• Supportive work environment with ongoing training.
• Opportunity to work with cutting-edge technology and equipment.
• Medical, Vision, Dental, term life and short term disability benefits offered