Scale Field Service Technician

ROOT NEAL & COMPANY INC; Buffalo (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Company car

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Job summary

A leading service provider in weighing equipment is looking for a Scale Field Service Technician in Buffalo, NY. You will install, calibrate, and repair industrial weighing equipment, ensuring customer satisfaction and adherence to safety protocols. Ideal candidates have strong mechanical and electrical skills, excellent problem-solving abilities, and are willing to learn. This position offers competitive benefits and opportunities for advancement.

Qualifications

• Willing to learn.
• Excellent customer service skills.
• Strong mechanical and electrical troubleshooting skills.

Responsibilities

• Install and calibrate weighing equipment.
• Perform field service repair on weighing equipment.
• Complete job hazard analysis and ensure safety protocols.

Skills

Customer service skills

Problem-solving skills

Mechanical troubleshooting skills

Electrical troubleshooting skills

Attention to detail

Willingness to learn

Education

High school diploma or equivalent

Tools

Digital multimeter

Job description

Overview

We are seeking a skilled, motivated, and adaptable Scale Field Service Technician to join our growing team. This role is responsible for installing, calibrating, maintaining, and repairing industrial and commercial weighing equipment at customer sites and in our service facility.

Benefits

• 401(k)
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Responsibilities

• Provide installation, calibration, and field service repair on weighing equipment using testing devices, gauges, and other tools and equipment
• Check work orders and related manuals, blueprints, and schematic diagrams to determine tools, equipment, and parts needed for installation or repair assignment
• Complete job hazard analysis, ensuring safety protocols and PPE are in place before starting any task
• Test electrical components and replace faulty components
• Properly maintain all equipment, tools, and facilities for safe operation
• Accurate and timely completion of all reporting
• Advise management regarding customer satisfaction, product performance, or suggestions for product/service improvements
• Follow all Federal, State, and local regulations, and Company Safety policies
• Represent Scales, Sales & Service professionally and ethically at all times
• Keep up with technology changes to products as introduced

Qualifications

• Willing to learn
• Excellent customer service skills
• Excellent problem-solving skills with exceptional attention to detail
• Strong mechanical and electrical troubleshooting skills
• This position requires a high school diploma or equivalent
• Knowledge of machines and tools, electronic equipment, related hardware and software, including their uses, repair, and maintenance
• Basic electronic and mechanical knowledge, including working knowledge of a digital multimeter
• CDL CLASS B and NYS Weights & Measures certification a plus