Field Technician

Friesen Group Inc; Susanville (CA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision care

Paid time off

Job summary

Owens, a Friesen Group Company, seeks a dependable Full-Time Field Technician to deliver, install, and demonstrate durable medical equipment (DME) to patients in their homes and healthcare facilities.

You will educate patients on equipment use, ensure devices are clean and functioning, and document activities accurately while maintaining safety and compassionate care in home environments. Opportunities for growth and comprehensive training are offered.

Qualifications

• High school diploma or equivalent (Required).
• Valid driver’s license with a clean driving record.
• Previous DME or healthcare-related field experience preferred but not required — we will train the right person.

Responsibilities

• Deliver, set up, and pick up durable medical equipment such as oxygen, hospital beds, mobility aids, and related supplies.
• Educate patients and caregivers on the safe and proper use of equipment.
• Ensure all equipment is clean, properly functioning, and compliant with company standards.
• Document deliveries, service activities, and patient interactions accurately and promptly.
• Maintain a professional and compassionate presence while working in homes and healthcare settings.
• Participate in scheduled on-call rotations and respond to urgent service needs as required.
• Follow all safety protocols and regulatory guidelines.
• Perform additional duties as assigned.
• Other duties as needed

Skills

Customer service

Education

High school diploma or equivalent

Job description

Description

Who we are:

Owens (A Friesen Group Company)

Owens provides state-of-the-art medical equipment and supplies to patients and caregivers throughout the North State. For more than 60 years, we've been providing custom healthcare solutions for patients and providers. We're committed to providing patients with the highest quality care, with a wide range of services, including CPAP/BiPAP, capnography, non-invasive ventilation, airway clearance, and specialty therapies.

Owens Core Values:

Human Value – Take Ownership – Make the Difference – Set the Pace – Embrace Change

Who we are looking for:

Are you someone who enjoys hands-on work, consistent scheduling, and making a meaningful difference in patient care? We’re seeking a dependable, patient-centered Full-Time Field Technician to support our team by delivering, installing, and demonstrating durable medical equipment (DME) to patients in their homes and healthcare facilities.

What You’ll Do

• Deliver, set up, and pick up durable medical equipment such as oxygen, hospital beds, mobility aids, and related supplies.
• Educate patients and caregivers on the safe and proper use of equipment.
• Ensure all equipment is clean, properly functioning, and compliant with company standards.
• Document deliveries, service activities, and patient interactions accurately and promptly.
• Maintain a professional and compassionate presence while working in homes and healthcare settings.
• Participate in scheduled on-call rotations and respond to urgent service needs as required.
• Follow all safety protocols and regulatory guidelines.
• Perform additional duties as assigned.
• Other duties as needed

What Makes You a Great Fit

• Reliable, self-motivated individual with strong customer service skills.
• Ability to lift, carry, and move equipment up to 75 lbs.
• Comfortable working in patient homes and healthcare environments.
• Strong attention to detail and commitment to safety and quality.
• Ability to manage a consistent full-time schedule and meet productivity expectations.

Requirements

Qualifications

• High school diploma or equivalent (Required)
• Valid driver’s license with a clean driving record.
• Previous DME or healthcare-related field experience preferred but not required — we will train the right person.

What We Offer

• Full-time, consistent schedule with opportunities for overtime.
• Comprehensive training and ongoing development opportunities.
• Competitive pay and benefits package (health, dental, vision, PTO, etc.).
• Opportunities for career growth within the organization.
• A supportive, mission-driven team environment.
• The opportunity to make a meaningful impact on patient comfort, safety, and independence every day.