Field Technician

The Kincaid Group; Omaha (NE); On-site; USD 17,000 - 75,000; Full time

Job summary

Join a dynamic team as a Field Technician at a leading company. You will be responsible for installing and servicing product systems in various environments, ensuring customer satisfaction through effective communication and professionalism. This entry-level position is ideal for those with a strong work ethic and a commitment to quality service.

Qualifications

• Ability to work independently and manage task loads.
• Strong decision-making and customer service skills.

Responsibilities

• Installing and servicing all products and systems sold by Inteconnex.
• Participating in the on-call rotation and managing daily task loads.

Skills

Communication

Problem-solving

Time management

Teamwork

Education

High School Diploma or GED

Job description

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Summary/Objective

The field technician is responsible for installing/servicing all products and systems sold by Inteconnex. They upon occasion will need to work alone and manage their daily task load to keep installations on time and completing in a professional manner. The field technician will be in front of customers and need to present a positive and competent attitude toward all site staff. This position will participate in the on-call rotation.

Summary/Objective

The field technician is responsible for installing/servicing all products and systems sold by Inteconnex. They upon occasion will need to work alone and manage their daily task load to keep installations on time and completing in a professional manner. The field technician will be in front of customers and need to present a positive and competent attitude toward all site staff. This position will participate in the on-call rotation.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions

• Pull Cabling/Mount devices
• Ensure all devices are installed where designated
• Ensure all Programming is complete before leaving site
• Keep Sales Informed if they need to be involved with changes to scope
• Keep up on trainings on core product lines and installations techniques
• Participate in the On-Call rotation
• Perform other duties and responsibilities as assigned by the General Manager
  
  

Competencies

• Excellent professional communication and organizational skills.
• Team player with strong Commercial Awareness.
• Strong decision-making and problem-solving abilities.
• Excellent time management skills and results-oriented performance.
• Demonstrates ethical integrity while completing essential functions.
• Business Focused
• Customer Focused
• Conflict Management
• Leadership skills
• Excellent Communication Skills (Verbal, Non-Verbal)
• Excellent Listening Skills
• Decision Making
  
  

Supervisory Responsibilities

Lead level field personnel will monitor and manage onsite labor to deliver a project on time and as designed.

Work Environment/Physical Demands

This job operates in a multitude of locations. New construction sites, schools, offices, and factory environments. This position also operates in various weather environments outdoors and indoors.

The physical demands are driven by the needs of our employees and customers. This can mean long hours to get the job accomplished.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 100 pounds.

Required Education, Experience & Abilities

• High School Diploma or GED
  
  

Disclaimer

Compensation is commensurate with experience and relevant certifications. Relocation for any position offered is at the discretion of the hiring manager. Applicants must be able to pass a pre-employment drug screening, background screening and Motor Vehicle Report with favorable results to be considered for employment. Inteconnex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Engineering and Information Technology

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