Field Technician

Tekchix; Louisiana (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

Tekchix is seeking Entry-Level IT Deployment/Field Technicians for an on-site contract position in Greater New Orleans, Lafayette, and Shreveport. Responsibilities include deploying IT equipment, troubleshooting issues, and providing customer support to enhance the end-user experience.

Ideal candidates will have a high school diploma, basic IT knowledge, and excellent communication skills. This role requires the ability to lift equipment and reliable transportation.

Qualifications

• High school diploma; IT-related coursework or certifications preferred.
• Basic understanding of computer hardware, operating systems, and networking.
• Ability to lift and move equipment (up to 50 lbs).
• Reliable transportation.

Responsibilities

• Deploy desktops, laptops, and peripheral devices at client locations.
• Install and configure operating systems, applications, and network settings.
• Assist with imaging and re-imaging of devices.
• Troubleshoot basic hardware and software issues during deployment.

Skills

Strong customer service skills

Excellent communication skills

Basic understanding of computer hardware

Ability to lift and move equipment

Education

High school diploma or equivalent

IT-related coursework or certifications (CompTIA A+)

Job description

Tekchix is seeking Entry-Level IT Deployment/Field Technicians for an on‑site contract position in Greater New Orleans, Lafayette, and Shreveport. This role involves supporting IT deployment projects, including hardware and software installations, imaging, and troubleshooting. The ideal candidate will have strong technical aptitude and excellent customer service skills, as they will interact with end‑users throughout the deployment process.

Responsibilities

• Deploy desktops, laptops, and peripheral devices at client locations.
• Install and configure operating systems, applications, and network settings per client standards.
• Assist with imaging and re‑imaging of devices.
• Ensure proper asset tagging and maintain accurate deployment documentation.
• Troubleshoot basic hardware and software issues during deployment.
• Provide friendly, professional support to end‑users, ensuring a positive experience during setup and installation.
• Work closely with IT teams to meet project timelines and quality standards.

Requirements

• High school diploma or equivalent; IT‑related coursework or certifications (CompTIA A+, etc.) preferred.
• Basic understanding of computer hardware, operating systems, and networking fundamentals.
• Ability to lift and move equipment (up to 50 lbs).
• Reliable transportation.
• Strong customer service skills and a positive, approachable personality.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in an on‑site environment.