Field Technician

Peterson Cat; Longview (WA); On-site; USD 53,726 - 61,992; Full time

Benefits offered by this job

401(k)

10 vacation days/year

7 sick days/year

7 holidays + 1 floating holiday

Job summary

Peterson Cat in Longview, Washington is seeking a qualified individual for service activities at job sites, primarily for customer and rental equipment. You will be responsible for maintenance and repairs, ensuring high safety standards and fostering positive customer relationships.

The ideal candidate should have an Associate’s Degree in Diesel Technology and at least 6 years of related experience. A valid driver’s license and the ability to obtain CDL certification are essential. We offer competitive pay and comprehensive benefits.

Qualifications

• 6+ years of experience in heavy equipment repair preferred.
• Valid driver's license with a satisfactory driving record required.
• Ability to become CDL certified with a DOT Medical Card.

Responsibilities

• Perform maintenance and repairs on equipment at customer sites.
• Write service reports documenting diagnosis and repairs.
• Develop and maintain customer service relationships.

Skills

Heavy equipment repair

Customer service

Safety procedures

Diagnostic skills

Communication

Education

Associate's Degree in Diesel Technology

Tools

Service software

Job description

It’s your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.

Summary

This position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.

Essential Job Functions

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components including pumps, motors, valves, and all related components, electrical and air systems.
• Write service reports that accurately document diagnosis and repairs performed.
• Possess basic computer knowledge and ability to use service software required in position.
• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
• Project a positive professional image with customers.
• Communicate with customers; keep customers informed on status of work.
• Develop and maintain a strong customer service relationship with all customer contacts.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

Qualifications

Associate’s Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field preferred; and a minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment with or an equivalent combination of education and work experience. Maintain a valid driver’s license with a satisfactory driving record. Ability to become CDL certified with DOT Medical Card.

Compensation and Benefits

The hourly pay range for this position is $39.00 - 45.00. Starting wage will depend on experience and education. We also offer a total compensation package in addition to base salary. Our generous benefits for Washington employees include: 401(k), 7 sick days/year (after 90 days), 10 vacation days/year, 7 holidays + 1 floating holiday.

EEO and Drug Screen

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.