Field Technician

MTN Global; Fort Lauderdale (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

MTN Global in Fort Lauderdale, FL is seeking a Field Technician to install, maintain, and repair technical equipment at customer sites. You will be the on-site representative, troubleshoot issues, and ensure clients know how to use their systems safely.

The role requires travel to field locations, ability to lift up to 50 pounds, and a strong focus on safety. You will work with regional teams and document service activities using company software.

Qualifications

• 2+ years in field operations.
• Knowledge of OSHA safety standards.
• Ability to read schedules, work orders, and tech docs.
• Proficiency with mobile devices and field software.
• Excellent communication and problem-solving.
• Valid driver’s license and ability to travel.

Responsibilities

• Set up, configure, and test hardware/software at client sites.
• Diagnose and repair hardware issues with diagnostic tools.
• Perform routine inspections to prevent downtime.
• Train customers on equipment and maintain client relations.
• Manage work orders and inventory; log services.
• Operate company vehicles; follow OSHA safety guidelines.

Skills

Communication

Problem-solving

Time-management

Organizational Skills

Independent worker

Spanish a plus

Tools

Mobile devices

Field management software

Reporting tools

Job description

Job Description:

Role Overview

The Field Technician travels to customer locations to install, maintain, and repair technical equipment or systems. They are the primary on-site representatives of the company, responsible for troubleshooting hardware issues, performance routine maintenance, and ensuring clients know how to use their systems properly.

What You’ll Do

• Setting up, configuring, and testing new hardware or software components at client sites.
• Diagnosing technical or mechanical issues using diagnostic tools and repairing or replacing defective parts.
• Conduct routine scheduled inspections to ensure equipment operates safely and efficiently to prevent downtime.
• Training customers on equipment operations, answering questions, and maintaining positive client relationships.
• Managing work orders, tracking replacement parts inventory, and logging completed services in company software.
• Operating company vehicles safely and strictly adhering to OSHA and company safety guidelines

Individual tasks / Responsibilities

• Frequent travel to field locations and job sites
• Outdoor work in varying weather conditions
• Ability to lift up to 50 pounds if required
• Flexible schedule, including occasional evenings or weekends as needed
• Energetic self-starter with the ability to work in a fast-paced environment.
• Must have flexibility of working extended hours.
• In addition to independent qualities, the ability to work well as part of a regional/global and virtual teams across multiple geographies/vertical markets

Qualifications

• Minimum of 2 years’ experience in field operations
• Knowledge of safety standards and compliance requirements (OSHA or industry-specific)
• Ability to read schedules, work orders, and technical documentation
• Proficiency with mobile devices, field management software, and reporting tools
• Excellent communication and problem-solving skills
• Valid driver’s license and ability to travel to job sites as needed
• Experience in utilities / maintenance / telecommunications / logistics
• Ability to work independently with minimal supervision
• Strong organizational and time-management skills
• Proficiency in English. Spanish is a plus.

MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.