Field Technician

MTNSat Holdings LLC; Headquarters (WA); On-site; USD 48,000 - 76,000; Full time

Job summary

MTN seeks a Field Technician to travel to client sites to install, maintain, and repair technical equipment. You will diagnose issues, perform routine maintenance, and ensure customers know how to operate their systems effectively.

Responsibilities include configuring hardware/software, testing components, guiding users, handling work orders, and logging service activities in our field software. Valid driver’s license and willingness to travel required.

Qualifications

• Minimum of 2 years’ experience in field operations.
• Knowledge of safety standards and compliance (OSHA).
• Ability to read schedules, work orders, and technical documentation.
• Proficiency with mobile devices and field management software.
• Excellent communication and problem-solving skills.
• Valid driver’s license and travel to job sites as needed.

Responsibilities

• Setting up, configuring, and testing hardware/software at client sites.
• Diagnosing issues and replacing defective parts.
• Conducting routine inspections to ensure safe operation.
• Training customers on equipment operations and usage.
• Managing work orders and inventory; logging services.
• Operating company vehicles per safety guidelines.

Skills

Field operations

OSHA knowledge

Reading schedules

English proficiency

Communication

Travel readiness

Field management software

Reporting tools

Tools

Field management software

Reporting tools

Job description

Job Description: Role Overview The Field Technician travels to customer locations to install, maintain, and repair technical equipment or systems. They are the primary on-site representatives of the company, responsible for troubleshooting hardware issues, performance routine maintenance, and ensuring clients know how to use their systems properly.

What You'll Do

• Setting up, configuring, and testing new hardware or software components at client sites.
• Diagnosing technical or mechanical issues using diagnostic tools and repairing or replacing defective parts.
• Conduct routine scheduled inspections to ensure equipment operates safely and efficiently to prevent downtime.
• Training customers on equipment operations, answering questions, and maintaining positive client relationships.
• Managing work orders, tracking replacement parts inventory, and logging completed services in company software.
• Operating company vehicles safely and strictly adhering to OSHA and company safety guidelines

Individual tasks / Responsibilities

• Frequent travel to field locations and job sites
• Outdoor work in varying weather conditions
• Ability to lift up to 50 pounds if required
• Flexible schedule, including occasional evenings or weekends as needed
• Energetic self-starter with the ability to work in a fast-paced environment.
• Must have flexibility of working extended hours.
• In addition to independent qualities, the ability to work well as part of a regional/global and virtual teams across multiple geographies/vertical markets

Qualifications

• Minimum of 2 years’ experience in field operations
• Knowledge of safety standards and compliance requirements (OSHA or industry-specific)
• Ability to read schedules, work orders, and technical documentation
• Proficiency with mobile devices, field management software, and reporting tools
• Excellent communication and problem-solving skills
• Valid driver’s license and ability to travel to job sites as needed
• Experience in utilities / maintenance / telecommunications / logistics
• Ability to work independently with minimal supervision
• Strong organizational and time-management skills
• Proficiency in English.
• Spanish is a plus.

MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For over 45 years, MTN has delivered connectivity to businesses operating around the world. Our history includes industry firsts such as deploying VSAT antennas on cruise ships, launching internet cafes at sea, and enabling live broadcasts from submarines. Today, we provide reliable internet solutions powered by low earth orbit (LEO) satellites and wireless networks, connecting millions of users each year. We support critical operations in remote and hard-to-reach environments, including offshore energy, commercial shipping, and private vessels. We’re a team that solves problems, moves quickly, and supports each other. If you want to do meaningful work and be part of a growing company, you’ll fit right in.