Field Technician

ESP Enterprises Inc.; Elk Grove Village (IL); On-site; USD 33,000 - 37,000; Full time

Job summary

ESP Enterprises Inc. in Elk Grove Village, IL seeks an experienced Field Technician to repair fare collection equipment including fareboxes, validators, and ticket machines. This hands-on, bench role progresses to field work after training, requiring strong electronics and mechanical skills.

You will troubleshoot using meters and scopes, document repairs, and assist with refurbishment and testing to ensure on-time ship‑outs for transit agencies across North America.

Qualifications

• Two or more years in electronic or electromechanical repair.
• Background in bench and depot repair, field service, or related equipment is preferred.
• Electronics troubleshooting with basic test equipment and schematics.
• Able to read and follow manuals and diagrams.

Responsibilities

• Bench Repair: troubleshoot returned equipment to component and board level.
• Electromechanical Service: repair bill and coin transports, card readers, and printers.
• Soldering: rework through-hole and surface mount components; repair wiring harnesses.
• RMA Processing: document faults and root causes; log repairs and parts.
• Testing: verify repairs with meters, scopes, and fixtures.
• Refurbishment: requisition parts, calibrate units, prepare for shipment.
• Field Service: travel to transit sites for installations/upgrades after training.

Skills

Electronics troubleshooting

Schematic reading

Mechanical aptitude

Soldering

Documentation

Education

High school diploma or GED

Technical certificate or associate degree (preferred)

Tools

Multimeter

Oscilloscope

Diagnostic software

Soldering iron

Job description

We are seeking an experienced Field Technician for a leading manufacturer of electronic

fare collection equipment used by transit agencies across North America. This is a

hands-on bench role repairing fareboxes, validators, ticket vending machines, and payment

terminals returned from customers nationwide. The equipment pairs precision electronics

with rugged mechanical assemblies, so we need someone strong in both.

KEY RESPONSIBILITIES

Bench Repair: Troubleshoot returned equipment to the component and board level using

schematics, manuals, and diagnostic software.

Electromechanical Service: Repair bill and coin transports, card readers, thermal and

magnetic stripe printers, motors, solenoids, sensors, and locks.

Soldering: Rework through hole and surface mount components and repair wiring harnesses.

RMA Processing: Inspect incoming units, document faults and root cause, and log repairs

and parts in the service system.

Testing: Verify repairs against specification using multimeters, oscilloscopes, and

equipment specific fixtures.

Refurbishment: Requisition parts, calibrate units, and prepare them to ship.

Field Service: After approximately three months, travel to transit sites for

installations, upgrades, and troubleshooting.

REQUIRED QUALIFICATIONS

Two or more years in electronic or electromechanical repair. Relevant backgrounds include

bench and depot repair, field service, vending or kiosk service, ATM and currency handling

equipment, industrial machine repair, and military technical experience.

Electronics troubleshooting with schematics, multimeter, and oscilloscope.

Strong mechanical aptitude with hand and power tools.

Clean through hole soldering and wiring harness work.

Accurate repair and parts documentation.

High school diploma or GED.

Valid driver's license and ability to travel domestically after training.

Able to pass a background check and drug screen.

PREFERRED QUALIFICATIONS

Technical certificate or associate degree in electronics or industrial maintenance.

Experience with cash handling equipment such as vending machines, kiosks, gaming devices,

or ATMs.

Familiarity with transit fareboxes or fare validators.

Surface mount rework experience or IPC A 610 or J STD 001 certification.

PHYSICAL REQUIREMENTS

Ability to lift and carry equipment and tools up to 50 lbs. Extended bench work with close

visual focus on small components.

Manual dexterity for handling small electronic

WORK DETAILS

Schedule: Monday through Friday, approximately 7:00 AM to 4:00 PM

Pay Rate: 24.00 to 27.00 per hour, depending on experience

Location: On site in Elk Grove Village, IL 60007

Travel: None for the first three months, then approximately 10 to 20 percent, flexible

Duration: Long term, ongoing position

WHY JOIN THIS TEAM

Established manufacturer with a stable, steady service pipeline. Real variety across

electronics, mechanics, and field work in one role. Long term position with room to grow