Field Technician

Brightpath Associates LLC; Charlotte (NC); On-site; USD 48,000 - 64,000; Full time

Job summary

Brightpath Associates LLC in Charlotte, NC seeks a Field Technician to install, commission, maintain, and repair palletizing systems at customer sites. The role involves diagnosing mechanical, electrical, and control issues, performing preventive maintenance, and ensuring safe, efficient operation.

You will read drawings, configure system parameters, support upgrades, and train customer personnel while documenting service activities and adhering to safety standards.

Qualifications

• Strong mechanical aptitude with experience in installation, alignment, and maintenance of industrial machinery.
• Working knowledge of electrical systems including wiring, sensors, motors, and basic troubleshooting of control panels.
• Familiarity with automation and control systems (e.g., PLCs, HMIs, drives) and ability to follow technical diagrams.
• Proficiency in using diagnostic tools, hand tools, and standard measuring instruments for field service work.
• Effective communication and customer service skills, with ability to explain technical information clearly to non-technical users.
• Strong problem-solving abilities, attention to detail, and capability to work independently on-site.
• Willingness to travel to customer facilities regionally and work flexible hours as needed.
• Previous experience as a field technician or maintenance technician in manufacturing or industrial automation is beneficial.

Responsibilities

• Install, commission, maintain, and repair palletizing systems at customer sites.
• Diagnose mechanical, electrical, and control-related issues; perform preventive maintenance.
• Read and interpret technical drawings and documentation; configure system parameters.
• Support upgrades or modifications to meet customer needs and document service activities.
• Train customer personnel on operation and basic maintenance; provide feedback to engineering/service teams.
• Maintain safety and quality standards; travel locally and regionally as required.

Skills

Mechanical aptitude

Electrical systems knowledge

Automation & controls

Diagnostic tools & meters

Communication skills

Problem-solving

Field travel

Independent work

Tools

Diagnostic tools

Hand tools

Measuring instruments

Job description

The Field Technician will be responsible for installing, commissioning, maintaining, and repairing palletizing systems at customer sites in and around Charlotte, NC. This full-time, on-site role involves diagnosing mechanical, electrical, and control-related issues, performing scheduled and preventive maintenance, and ensuring systems operate safely and efficiently. The technician will read and interpret technical drawings and documentation, configure system parameters, and support upgrades or modifications to meet customer needs. The role also includes training customer personnel on proper operation and basic maintenance, documenting service activities, and providing clear feedback to engineering and service teams. Regular interaction with customers, travel to local and regional sites, and adherence to safety and quality standards are key components of the position.

Qualifications

• Strong mechanical aptitude with experience in industrial machinery installation, alignment, and maintenance.
• Working knowledge of electrical systems, including wiring, sensors, motors, and basic troubleshooting of control panels.
• Familiarity with automation and control systems (e.g., PLCs, HMIs, drives) and the ability to follow technical diagrams and schematics.
• Proficiency in using diagnostic tools, hand tools, and standard measuring instruments for field service work.
• Effective communication and customer service skills, with the ability to explain technical information clearly to non-technical users.
• Strong problem-solving abilities, attention to detail, and capability to work independently in dynamic on-site conditions.
• Willingness to travel to customer facilities in the region and work flexible hours as project and service needs require.
• Previous experience as a field technician, maintenance technician, or similar role in manufacturing or industrial automation is highly beneficial.