Field Technician

Jobtailor; California (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

BCycle is seeking a Field Technician to swap batteries, balance systems by moving e-bikes, and interact with customers on the street. You will operate and maintain service vehicles, perform in-field inspections, and keep stations clean.

This role requires resilience, a positive attitude, and flexibility to work evenings and weekends in outdoor conditions. A high school diploma or GED and a clean driving record are needed, with bike-share experience a plus.

Qualifications

• High School Diploma or GED is required.
• Clean driving record is required.
• Positive attitude and self-motivation.
• Small team skills and willingness to have fun while completing goals.
• Impressive attention to detail.
• Ability to work evenings and weekends as required.
• Ability to work outdoors in various temperatures.
• Ability to lift up to 65 pounds and operate gas vehicles.
• Bike Share experience is a plus.

Responsibilities

• Swap electric bike batteries.
• Balance the system by moving e-bikes around.
• Provide customer service and interact with customers on the street.
• Operate and maintain service vehicles.
• Perform in-field bike inspections, basic repairs, overhauls, and cleaning.
• Maintain stations through troubleshooting, parts and battery replacement, and cleaning.
• Install and remove stations.
• Prepare e-bikes for events, set up, table, and tear down.
• Adapt to changing roles.
• Serve as the public face of BCycle in the field.

Skills

Customer Service

Bike Inspections

Service Vehicle Operation

Attention to Detail

Bike Share Experience

Education

High School Diploma or GED

Tools

Basic Repairs

Battery Replacement

Troubleshooting

E-Bike Maintenance

Station Installation

Parts Replacement

Job description

• Swap electric bike batteries
• Balance the system by moving e-bikes around
• Provide customer service and interact with customers on the street
• Operate and maintain service vehicles
• Perform in-field bike inspections, basic repairs, overhauls, and cleaning
• Maintain stations through troubleshooting, parts and battery replacement, and cleaning
• Install and remove stations
• Prepare e-bikes for events, set up, table, and tear down
• Adapt to changing roles
• Serve as the public face of BCycle in the field

Requirements

• High School diploma or GED
• Clean driving record
• Positive attitude and self-motivation
• Small team skills and willingness to have fun while completing goals
• Impressive attention to detail
• Ability to work evening and weekend hours as required
• Ability to work outdoors in various temperatures, including rain, extreme cold, and heat
• Ability to work in warehouse, office, company vehicle, and outdoor environments
• Ability to bend, stoop, and lift materials weighing up to 65 pounds
• Ability to safely operate gas vehicles in heavy urban traffic
• Ability to occasionally work on short ladders
• Ability to speak clearly and understand another person's speech
• Ability to see details of objects less than a few feet away
• Ability to stand or sit for several hours straight
• Bike Share experience is a plus

Core Competencies

Demonstrates strong customer service skills while performing bike inspections, repairs, and maintenance. Capable of operating service vehicles safely in urban environments and adapting to various outdoor conditions.

Highest-signal resume keywords

• Customer Service
• Bike Inspections
• Service Vehicle Operation
• Attention to Detail
• Bike Share Experience

Hard Skills

• Basic Repairs
• Battery Replacement
• Troubleshooting
• E-Bike Maintenance
• Station Installation
• Parts Replacement

Soft Skills

• Positive Attitude
• Self-Motivation
• Team Skills
• Adaptability

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• E-Bike
• Public Face
• Outdoor Work
• Warehouse Environment
• Urban Traffic