Bicycle Technician/Service Writer

Wheat Ridge Cyclery

Parker (CO)

On-site

USD 35,000 - 50,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Store discount

Flexible scheduling

Job summary

A bicycle retailer in Colorado is looking for an experienced Bike Technician. You will be responsible for assembling and repairing bikes, ensuring excellent customer service, and maintaining shop standards. The ideal candidate has at least 2 years of bike mechanic experience, a passion for cycling, and a problem-solving attitude. Benefits include flexible scheduling and a competitive benefits package. There are also opportunities for training and development in a supportive team environment.

Qualifications

Minimum 2 years experience preferred in bike mechanics.
Effective in customer service and teamwork.
Ability to lift 40 pounds periodically.

Responsibilities

Assemble and prepare bikes for sale.
Perform service on new and used bikes.
Provide excellent customer service during repairs and sales.

Skills

Problem solving

Attention to detail

Customer service

Teamwork

Adaptability

Education

Minimum 2 years experience as technician/mechanic

Tools

Adjustable hand wrenches

Bike cable cutters

Floor pumps

Precision spoke wrenches

Job description

Overview

Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!

In this job you will

Assemble and prepare bikes for sale.
Perform a variety of service functions on new and used bikes.
Provide one of a kind customer service through direct and detailed interaction with customers.

You are

Dependable
People-oriented
Adaptable
Detail-oriented
Proactive
Positive
Problem solver

Duties

Duties include but are not limited to:

Apply shop standards in the assembly and repair of bikes and skis across the full product line.
Evaluate the mechanical condition of the product and estimate the cost of repairs.
Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
Meet or exceed shop production standards.
Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
Operate cash register as necessary.
Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace.
Install and adjust speed and gear mechanisms.
Assemble new bicycles.
Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
Align wheels.
Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
Shape replacement parts, using bench grinders.
Repair holes in tire tubes, using scrapers and patches.
Weld broken or cracked frames together, using oxyacetylene torches and welding rods.
Paint bicycle frames, using spray guns or brushes.
Install and adjust brakes and brake pads.
Help customers select bicycles that fit their body sizes and intended bicycle uses.
Sell bicycles and accessories.
Install new tires and tubes.
Clean and lubricate bicycle parts.
Order bicycle parts.
Build wheels by cutting and threading new spokes.
Explain technical product or service information to customers.
Sell products or services.
Perform basic equipment maintenance.
Order materials, supplies, or equipment.
Assemble mechanical components or machine parts.
Adjust vehicle components according to specifications.
Align equipment or machinery.
Disassemble equipment for maintenance or repair.
Grind parts to required dimensions.
Repair tires.
Operate welding equipment.
Paint surfaces or equipment.
Other duties as needed/ assigned.

Requirements

Requirements include but are not limited to:

Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
Previous bike assembly experience or equivalent preferred.
Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service.
Strong attention to detail.
Ability to maintain open and positive relations with employees and customers.
Interest in developing own skills and knowledge.
Availability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to periodically lift 40 pounds.

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools: