Field Technician - BCycle Santa Barbara

Socket.dev; Santa Barbara (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package

Affordable medical, dental, and vision

401k with up to 4% employer match

3 weeks PTO +1 weeksick time off per 2

Paid parental leave

Job summary

Bicycle Transit Systems in Santa Barbara is seeking a Field Technician to join our team. The role serves as the public face of BTS in the field, performing battery swaps, station maintenance, and customer interactions while ensuring vehicles and stations stay clean and functional.

This full-time, non-exempt position requires a high school diploma or GED, a clean driving record, and a positive, self-motivated attitude.

Qualifications

• Requires High School diploma or GED.
• Clean driving record is a must.
• Positive attitude and self-motivation are a requirement.
• Small team skills and a willingness to have fun while completing the goals are a must!
• Impressive attention to detail
• Bike Share experience a plus.

Responsibilities

• Electric bike battery swapping.
• Balancing the system (moving e-bikes around).
• Customer service/interaction (questions on the street).
• Operating/maintaining service vehicles (clean and running).
• Bikes maintenance (in-field inspections, basic repairs, overhauls, cleaning).
• Maintaining stations (some troubleshooting, replacing parts, batteries, cleaning).
• Installation and removal of stations.
• Events (prepping e-bikes, set up, tabling, tear down).
• Ability to adapt to changing roles.

Skills

Bike Share experience

Customer service

Positive attitude

Self-motivation

Teamwork

Education

High School diploma or GED

Job description

Title: Field Technician

Reports to: Operations Supervisor

Location: Santa Barbara, CA

Job Type: Full-time, Non-Exempt, 32 hours per week, Monday to Friday 10:00 am to 6:30 pm

Founded in 2014, Bicycle Transit Systems (Bike Transit) is a woman-owned business that operates and manages bike share programs nation-wide along with our customer service call center. Our mission is to operate bike share systems that create connections in our communities and protect our planet. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients.

We are currently looking for a talented Field Technician to join our Santa Barbara team!

At BTS, you’ll be part of a team that values collaboration, curiosity, and practical problem-solving. We are committed to building an inclusive workplace where people can contribute meaningfully and grow. Our commitment to employee well-being is reflected in our recognition as a 2026 Platinum Bell Seal recipient by Mental Health America, honoring our efforts to foster a respectful and mentally healthy workplace.

Santa Barbara BCycle is looking for energetic, self-motivated Field Technician. This role is the public face of BCycle in the field, therefore, a positive and friendly attitude is an absolute necessity!

A few of the benefits we offer:

• Competitive compensation package
• Affordable medical, dental, and vision insurance options
• 401k with up to 4% employer match
• 3 weeks PTO +1 weeksick time off per year
• Paid parental leave

Essential Duties and Responsibilities:

• Electric bike battery swapping
• Balancing the system (moving e-bikes around)
• Customer service/interaction (questions on the street)
• Operating/maintaining service vehicles (clean and running)
• Bikes maintenance (in-field inspections, basic repairs, overhauls, cleaning)
• Maintaining stations (some troubleshooting, replacing parts, batteries, cleaning)
• Installation and removal of stations
• Events (prepping e-bikes, set up, tabling, tear down)
• Ability to adapt to changing roles

Educational and/or Work Experience Requirements:

• Requires High School diploma or GED
• Clean driving record is a must
• Positive attitude and self-motivation are a requirement
• Small team skills and a willingness to have fun while completing the goals are a must!
• Impressive attention to detail
• Bike Share experience a plus

Physical Requirements and Special Demands:

• Hours of work are dependent upon the shifts assigned with evening and weekend hours required.
• Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary.
• Will require bending, stooping, and lifting materials that weigh up to 65 pounds.
• Safely operate gas vehicles in heavy traffic in an urban environment.
• Will occasionally require working on short ladders.
• This job operates in a warehouse environment, remotely in a company vehicle, and outdoors in all weather conditions.
• This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.