SEASONAL Field Technician- BCycle Madison

A Hiring Company; Madison (WI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive compensation package

Adequate medical, dental, and vision insurance options

4-day work week

Job summary

A Hiring Company in Madison, Wisconsin is seeking a Field Technician to provide customer service, perform e-bike maintenance, and drive company vehicles. The role requires a positive attitude, self-motivation, and a valid driver license. You'll work 32 hours per week, including evenings and weekends, in varied outdoor conditions. Benefits include competitive compensation, a four-day work week, and adequate medical insurance options. Apply to join a woman-owned company that promotes an inclusive environment.

Qualifications

• Valid driver license and clean driving record.
• Schedule will vary depending on the season.
• Bike share experience is a plus.

Responsibilities

• Perform electric bike battery swapping.
• Balance the system by moving e-bikes around.
• Provide customer service and interaction.
• Drive a Ford Transit or equivalent.

Skills

Positive attitude

Self-motivation

Attention to detail

Team skills

Customer service

Education

High school diploma or GED

Tools

Ford Transit or equivalent extended wheelbase van

Job description

Job Type: Seasonal position through September 1, 2026, Full-time, Non-exempt

Schedule: 32 hours per week, 4 days per week – Weekend + Evening availability required

Founded in 2014, Bicycle Transit Systems (BTS) is a woman-owned company that designs, implements, and operates bike share systems nationwide. Our mission is to strengthen communities and protect our planet through the development and implementation of bike share. We deliver safe, seamless, and reliable service while building strong relationships with riders, suppliers, and clients. At BTS, you’ll be part of a team that values collaboration, curiosity, and practical problem‑solving. We are committed to building an inclusive workplace where people can contribute meaningfully and grow. Our commitment to employee well‑being is reflected in our recognition as a 2026 Platinum Bell Seal recipient by Mental Health America, honoring our efforts to foster a respectful and mentally healthy workplace.

Madison BCycle is looking for energetic, self‑motivated Field Technician. This role is the public face of BCycle in the field; therefore, a positive and friendly attitude is an absolute necessity!

Benefits

• Competitive compensation package
• Adequate medical, dental, and vision insurance options
• 4‑day work week

Essential Duties and Responsibilities

• Electric bike battery swapping
• Balancing the system (moving e-bikes around)
• Customer service/interaction (questions on the street)
• Drives a Ford Transit or equivalent extended wheelbase van to complete daily tasks
• Works alone or with other team members under the guidance of the Operations Manager and/or General Manager
• Operating/maintaining sprinter van (clean and running)
• Bikes maintenance (two‑week inspections, basic repairs, annual overhauls)
• Scouts and recovers abandoned bikes in the field
• Maintaining stations (some troubleshooting, replacing parts, winterizing, cleaning and batteries)
• Installation and removal of stations
• Collects and enters data as required
• Works with Field Operations teams to ensure timely and productive workflows
• Events (prepping e‑bikes, set up, tabling, tear down)
• Ability to adapt to changing roles

Education and/or Work Experience Requirements

• Valid driver license and clean driving record that passes insurance requirements for the company
• Requires High school diploma or GED
• Positive attitude and self‑motivation are a requirement
• Small team skills and a willingness to have fun while completing the goals are a must!
• Impressive attention to detail
• Bike share experience a plus
• Schedule will vary depending on the season

Physical Requirements and Special Demands

• Hours of work are dependent upon the shift, 32 hours per week, with evening and weekend hours required
• Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary
• Will require bending, stooping, and lifting materials that weigh up to 65 pounds
• Safely operate gas vehicles in heavy traffic in an urban environment
• Will occasionally require working on short ladders
• This job operates in a warehouse environment, remotely in a company vehicle, and outdoors in all weather conditions
• This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.