Field Technical Support Engineer

Kurita Group; Philadelphia (Philadelphia County); On-site; USD 80,000 - 100,000; Full time

Job summary

Kurita America, part of the Kurita Group, is seeking a Field Technical Support Engineer to maintain and grow customer accounts in the Philadelphia area. The role includes up to 50% travel to customer sites, trade shows, and workshops, with compensation ranging from $80K to $100K DOE plus commission.

The successful candidate will leverage membrane expertise, foster relationships with customers, and contribute to regional training and technical papers at conferences.

Qualifications

• Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial) or Life Sciences, or equivalent experience in water treatment industry.
• 5+ years of water treatment operations or field technical service experience with water treatment equipment/services or membrane plant operations.
• Understanding of membrane fundamentals (UF/MF/NF/RO) and basic water chemistry.
• Basic troubleshooting skills for hydraulic and electrical equipment and processes.
• Proficient in Word, Excel, and PowerPoint; strong verbal and written communication.

Responsibilities

• Serve as primary field technical support contact; resolve issues, handle correspondence, provide updates, and ensure customer satisfaction.
• Troubleshoot and evaluate membrane data; supervise site cleanings and pilot studies to optimize membrane performance.
• Develop sales opportunities with existing and new customer base.
• Normalize and report customer site data.

Skills

Strong communication

Analytical problem solving

Team collaboration

Education

Bachelor’s degree in Engineering or Life Sciences

Tools

Word

Excel

PowerPoint

Job description

Date: Oct 15, 2026

Country/Region: US

At Kurita, we aim to create new value for water and deliver solutions that support responsible resource use. Our philosophy guides us: “Study the properties of water, master them, and we will create an environment in which nature and humanity are in harmony.” We act with integrity, customer focus, and a steadfast commitment to innovation and safety.

Field Technical Support Engineer

Job Description

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries. Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world. Kurita’s corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony

Job Summary

Maintain existing accounts and grow new business opportunities to increase Kurita’s market position

Location

Philadelphia Area

Travel

Up to 50% in territory

Compensation

$80K to $100K DOE, Plus Commission

Responsibilities

• Serve as a primary field technical support contact: resolve technical issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and coordinate with staff as appropriate.
• Troubleshoot, evaluate membrane data, supervise customer site cleanings and pilot studies to optimize membrane performance and evaluate application and performance of Avista products.
• Develop sales opportunities with existing and new customer base.
• Normalize and report customer site data.
• Network with peers in the industry, particularly membrane manufacturers and Architect and Engineering (A&E) firms
• Author and present regional training and technical papers at regional conferences
• Travel (up to 50%) to customer sites, trade shows and workshops

Qualifications

• Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.) or equivalent experience in water treatment industry
• 5 + years of water treatment operations or field technical service experience working with a water treatment equipment/service supplier or membrane plant operations
• Understanding of membrane fundamentals and how UF/MF/NF/RO membrane processes work
• Understanding of basic water chemistry.
• Basic troubleshooting skills related to hydraulic (fluid) and electrical equipment and processes.
• Proficient in Word, Excel, and PowerPoint
• Strong verbal and written communication skills
• Excellent analytical, problem solving and decision-making skills.
• Strong interpersonal skills and demonstrated ability to perform and produce results while maintaining positive relationships.

Preferred Education And Experience

• Experience with water treatment design
• Knowledge of Clean-in-place (CIP)
• System process knowledge to identify potential chemical opportunities.
• Experience in water and wastewater treatment plant design, construction and operation.
• Experience using field lab equipment for the measurement of SDI, turbidity, conductivity, and chlorine.

Equal Opportunity Employer, Including Veterans And Individuals With Disabilities

Nearest Major Market

Philadelphia