Field Technical Services Engineer – Drinks Dispense Equipment

Carlsberg Marstons Brewing Company; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Monthly product allowance

Private medical options

Company bonus scheme

24/7 GP services

Enhanced pension

High street discounts

Job summary

Carlsberg Marstons Brewing Company seeks a Technical Services Representative to service soft drinks equipment across Central London and the M25 corridor. This field-based role combines installation, maintenance and repair duties with a focus on delivering excellent customer service.

You will operate a company van, work a 4-week rota including one weekend every four weeks, and receive training plus ongoing support.

Qualifications

• Full, clean UK manual driving licence (essential).
• Previous experience working with drink dispense equipment or similar technical/mechanical equipment is desirable; training will be provided.

Responsibilities

• Install, service, diagnose and repair soft drinks dispense and chiller equipment at customer sites across Central London (M25 corridor).
• Carry out planned preventative maintenance to ensure equipment reliability and minimise downtime.
• Diagnose faults and complete repairs efficiently, ensuring first-time fix where possible.
• Educate customers on equipment operation, basic fault finding and food hygiene best practices.
• Provide technical advice and support to maximise equipment uptime and performance.
• Maintain accurate service records and complete all required documentation.
• Manage van stock, tools and spare parts to ensure readiness for customer visits.
• Build strong relationships with customers by providing an excellent service experience.

Skills

Customer service

Problem solving

IT systems

Independent worker

Job description

Carlsberg Marstons Brewing Company seeks a Technical Services Representative to service soft drinks equipment across Central London and the M25 corridor. This field-based role combines installation, maintenance and repair duties with a focus on delivering excellent customer service.

You will operate a company van, work a 4-week rota including one weekend every four weeks, and receive training plus ongoing support.