Beverage Equipment Field Technician – London

Carlsberg Britvic; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Monthly product allowance

Private Medical options

Life Assurance

Company bonus scheme

Access to 24/7 GP services

Enhanced pension contribution

Generous holiday

Staff discounts

Job summary

Carlsberg Britvic is seeking a Technical Services Representative to install, service and repair our soft drinks equipment at customer sites across Central London (M25 corridor). You’ll deliver a brilliant first impression, educate customers on operation and best practices, and build lasting relationships through excellent service and support.

The role includes planned maintenance, diagnosing faults, keeping accurate records, managing van stock, and a 42-hour week with a four-week rota including

Responsibilities

• Install, service, diagnose and repair soft drinks dispense and chiller equipment at customer sites across Central London (M25 corridor).
• Carry out planned preventative maintenance to ensure equipment reliability and minimise downtime.
• Diagnose faults and complete repairs efficiently, ensuring first-time fix where possible.
• Educate customers on equipment operation, basic fault finding and food hygiene best practices.
• Provide technical advice and support to maximise equipment uptime and performance.
• Maintain accurate service records and complete all required documentation.
• Manage van stock, tools and spare parts to ensure readiness for customer visits.
• Build strong relationships with customers by providing an excellent service experience.

Job description

Carlsberg Britvic is seeking a Technical Services Representative to install, service and repair our soft drinks equipment at customer sites across Central London (M25 corridor). You’ll deliver a brilliant first impression, educate customers on operation and best practices, and build lasting relationships through excellent service and support.

The role includes planned maintenance, diagnosing faults, keeping accurate records, managing van stock, and a 42-hour week with a four-week rota including