Field Technical Service Engineer – PCB Chemistry

MacDermid Alpha Electronics Solutions; Pasadena (TX); On-site; USD 95,000 - 143,000; Full time

Job summary

MacDermid Alpha Electronics Solutions in Pasadena, TX, is seeking a highly skilled Technical Service Engineer who blends strong chemistry knowledge with customer-facing skills to support PCB manufacturing processes.

You will provide on-site process expertise, perform health checks, audits, and training, travel within North America as needed, and collaborate with account managers to drive growth while upholding safety and quality standards.

Qualifications

• Bachelor's or Master's degree in Chemistry or related field.
• Strong understanding of PCB chemistry and processes.
• Willingness to travel within North America.

Responsibilities

• Provides customers with on-site process expertise, chemical change implementation, monitoring and hands-on process control assistance for the manufacture of printed circuit boards
• Understands and articulates PCB chemical functions and related process requirements to customers
• Performs regular health checks and process audits for various production processes at customer sites, generates reports and reviews with end users
• Assists with regular lab testing functions/analysis with customer lab personnel and provides training, when necessary, on best practice functions, tests and analysis
• Troubleshoots and diagnoses equipment and or process problems and provides hands-on support to correct problems and optimize customer manufacturing processes
• Adheres to plant and corporate safety policies
• May assist in other areas or perform other duties as required by fluctuating business needs
• Coordinates daily activities with territory Account Manager and Business Director
• Is an expert and steward for customer final product quality using MacDermid products
• Identifies opportunities for growth at all customer locations
• Assists with the monitoring and control of on-hand inventory at customer site

Skills

Technical expertise

Problem solving

Communication

Project management

Data analysis

Digital literacy

Education

Bachelor's degree in Chemistry

Job description

MacDermid Alpha Electronics Solutions in Pasadena, TX, is seeking a highly skilled Technical Service Engineer who blends strong chemistry knowledge with customer-facing skills to support PCB manufacturing processes.

You will provide on-site process expertise, perform health checks, audits, and training, travel within North America as needed, and collaborate with account managers to drive growth while upholding safety and quality standards.