Technical Sales Engineer

MacDermid Alpha Electronics Solutions; Connecticut; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with company matching

Life and medical insurance

9 holidays

Job summary

MacDermid Alpha Electronics Solutions is seeking a Technical Support Engineer based in Connecticut. You will provide essential engineering support for PCB fabricators, helping customers optimize their manufacturing processes.

The role demands a proactive self-starter with a relevant degree and 2–5 years of experience in technical sales or applications engineering. Competitive compensation includes a salary range of $90,000 to $120,000, plus benefits such as performance bonuses and medical insurance.

Qualifications

• 2–5 years of experience in technical sales, applications engineering, or related roles.

Responsibilities

• Provide on-site process expertise for PCB manufacturing.
• Conduct regular health checks and process audits at customer sites.
• Troubleshoot and diagnose equipment/process problems.
• Coordinate daily activities with Account Manager and Business Director.
• Identify opportunities for growth at customer locations.

Skills

Excellent written and oral communication skills

Thorough understanding of the overall PCB business

Strong understanding of chemistry and chemical interactions

Strong track record of navigating complex organizations

Willingness to travel within assigned territory

Education

Bachelor’s degree in Chemistry or a related technical field

Job description

Business Unit

MAES

Division

Advanced Interconnect Solutions - Circuitry Soluti

Position

Technical Support Engineer

About the Role

The Technical Support Engineer will provide day‑to‑day engineering support for printed circuit board (PCB) fabricators using MacDermid Alpha's chemical processes. The role requires a proactive self‑starter who works closely and independently with customers, the sales team, and internal resources to ensure expectations are met while promoting MacDermid Alpha's exclusive product line.

Responsibilities

• Provides customers with on‑site process expertise, chemical change implementation, monitoring, and hands‑on process control assistance for PCB manufacturing.
• Understands and articulates PCB chemical functions and related process requirements to customers.
• Performs regular health checks and process audits of production processes at customer sites, generates reports, and reviews them with end users.
• Assists with regular laboratory testing functions/analysis and provides training on best‑practice functions, tests, and analysis.
• Troubleshoots and diagnoses equipment and/or process problems, providing hands‑on support to correct problems and optimize manufacturing processes.
• Adheres to plant and corporate safety policies.
• May assist in other areas or perform other duties as required by fluctuating business needs.
• Coordinates daily activities with territory Account Manager and Business Director.
• Acts as an expert steward for customer final product quality using MacDermid products.
• Identifies opportunities for growth at all customer locations.
• Assists with monitoring and control of on‑hand inventory at customer sites.

Qualifications

• Bachelor’s degree in Chemistry or a related technical field.
• 2–5 years of experience in technical sales, applications engineering, or related roles.

Competencies

• Excellent written and oral communication skills.
• Thorough understanding of the overall PCB business and specifics in wet processing areas.
• Strong understanding of chemistry and chemical interactions within the PCB manufacturing process.
• Strong track record of navigating technically through complex organizations.
• Willingness to travel within the assigned territory and periodically to accounts in the North America Eastern Region.
• Timely responses to the customer base, both in communication and on‑site visits.
• Six Sigma knowledge would be advantageous but is not required.

Compensation & Benefits

Competitive base salary ranging from $90,000 to $120,000 annually; performance‑related bonus; 401(k) with company matching; life and medical insurance; and 9 holidays.

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.

Nearest Major Market

New Haven

Nearest Secondary Market

Hartford