Field Technical Service Engineer

Kurita Group; Minneapolis (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

Kurita America, part of the Kurita Group, is seeking a field-based technical sales professional in the North Central region (Minneapolis area). You will maintain existing accounts, grow new business, and travel up to 50% to client sites, trade shows, and workshops.

Ideal candidates hold a chemical/mechanical/industrial engineering or life sciences degree, 5+ years in water treatment field service or operations, and strong membrane process knowledge (UF/MF/NF/RO).

Qualifications

• Bachelor's degree or equivalent in relevant fields.
• 5+ years of water treatment operations or field service.
• Knowledge of UF/MF/NF/RO membranes and basic water chemistry.
• Troubleshooting hydraulic and electrical equipment.
• Proficient in Word, Excel, PowerPoint.

Responsibilities

• Serve as field technical support contact and ensure customer satisfaction.
• Troubleshoot membrane performance and pilot studies.
• Develop sales opportunities with existing and new customers.
• Report and normalize customer site data.
• Travel up to 50% to sites and conferences.
• Present regional training and technical papers.

Skills

Membrane technology understanding

Communication skills

Analytical thinking

Problem solving

MS Office

Education

Bachelor's degree in Engineering or Life Sciences

Tools

MS Office Suite

Job description

BRIEF DESCRIPTION

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries.

Overview

BRIEF DESCRIPTION

Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries.

Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world.

Kurita's corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony

Job Summary

Maintain existing accounts and grow new business opportunities to increase Kurita's market position

Location: North Central Region (Minnesota, ND, SD, Iowa, WI, Illinois, etc..)

Travel: 50%

Compensation: $80K to $110K Depends on Experience

Responsibilities

• Serve as a primary field technical support contact: resolve technical issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and coordinate with staff as appropriate.
• Troubleshoot, evaluate membrane data, supervise customer site cleanings and pilot studies to optimize membrane performance and evaluate application and performance of Avista products.
• Develop sales opportunities with existing and new customer base.
• Normalize and report customer site data.
• Network with peers in the industry, particularly membrane manufacturers and Architect and Engineering (A&E) firms
• Author and present regional training and technical papers at regional conferences
• Travel (up to 50%) to customer sites, trade shows and workshops

Qualifications

• Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.) or equivalent experience in water treatment industry
• 5 + years of water treatment operations or field technical service experience working with a water treatment equipment/service supplier or membrane plant operations
• Understanding of membrane fundamentals and how UF/MF/NF/RO membrane processes work
• Understanding of basic water chemistry.
• Basic troubleshooting skills related to hydraulic (fluid) and electrical equipment and processes.
• Proficient in Word, Excel, and PowerPoint
• Strong verbal and written communication skills
• Excellent analytical, problem solving and decision-making skills.
• Strong interpersonal skills and demonstrated ability to perform and produce results while maintaining positive relationships.

Preferred Education And Experience

• Experience with water treatment design
• Knowledge of Clean-in-place (CIP)
• System process knowledge to identify potential chemical opportunities.
• Experience in water and wastewater treatment plant design, construction and operation.
• Experience using field lab equipment for the measurement of SDI, turbidity, conductivity, and chlorine.

Equal Opportunity Employer, Including Veterans And Individuals With Disabilities

Nearest Major Market: Minneapolis