Field Tech

Resa Power; Shelton (CT); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Full benefits including medical

Employee Ownership Plan

Pension

Paid time off

Job summary

RESA Power, LLC is seeking a Field Technician to perform trouble shooting, electrical testing, repairs and fluid services on transformers and high voltage components.

The role involves site visits, reporting to Sales and Project Management, preparing estimates, and maintaining safety and quality standards. Travel up to 50% with overtime expected as needed.

Qualifications

• High School diploma/GED and 1 year of related field experience.
• Knowledge of NETA, NEC, OSHA and NFPA standards.
• Experience with MCCs, Breakers, relay testing, oil testing, infrared scanning, or related military training.
• Must be able to work safely and adhere to electrical safety procedures.
• Good understanding of electricity and problem solving.
• Effective verbal and written communication with customers and peers.
• Dependable with good judgment and organizational skills.
• Customer service, time management and follow-up skills.
• Ability to resolve client issues with customers, peers and management.
• Proficient with Windows/Microsoft Office and internet research.

Responsibilities

• Troubleshoot, test, repair and fluid services of transformers, rectifiers, regulators and HV components.
• Communicate with clients, peers and management for problem resolution.
• Prepare project estimates and assist in negotiating extra charges.
• Inspect customer sites and report problems to Sales/PM.
• Comply with all regulatory safety requirements and company guidelines.
• Perform painting, cleaning and gasket work on transformers/switchgear and manage fluids per guidelines.
• Complete test reports and document results in company software.
• Travel up to 50% with potential overtime and weekend work.
• Maintain clean, safe work area and use PPE.
• Collaborate with team to complete assignments and meet customer needs.

Skills

Problem solving

Communication

Safety procedures

Dependable

Organizational skills

Customer service

Time management

Report writing

Education

High School diploma or GED

Tools

Relay testing

Oil testing

Infrared scanning

Switchgear startup

Job description

• Primary responsibility will be to perform trouble shooting, electrical / fluid testing, repairs and fluid services of transformers, rectifiers, regulators and high voltage components.
• Communicate with clients, peers and management for effective problem resolution and transfer of pertinent information.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers’ sites, inspect problem(s) and report problem(s) to Sales and Project Management.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
• Responsible for transformer and switchgear painting and paint prep. Specific duties include remove, clean and re-gasket all removable components, remove fluid, refill fluid and process fluid as per company and customer guidelines.
• Correctly select, re-condition, and weld various components/devices as directed.
• Responsible for the quality control of the transformer. Specific items include: Complete final test report, ensure all warning signs, bushing ID, nameplate, etc. are on the equipment and ensure final pictures have been taken for file and customer.
• Responsible for testing transformers as assigned as per company and customer expectations.
• Complete test reports in company software in a timely manner.
• As directed, complete service and repair work at Customer location(s).
• Forklift license or ability to obtain license.
• Must be able to work weekly and/or weekend overtime. Holiday work is scheduled as per business/Customer need.
• Comply with all safety requirements, including proper use of personal protective equipment and operation of equipment in a safe and competent manner. Understand and meet all departmental safety objectives and goals.
• Keep assigned work-area clean, organized, and orderly. Ensure all safety and industrial hygiene requirements are maintained.
• Work with members of a team to effectively complete work assignment. Receive information from team members regarding customer needs and product requirements and utilize this information to perform one’s function.
• Other duties as assigned.

Required Experience and Qualifications for a Field Tech:

• High School diploma/GED and minimum 1 year of experience in a related field.
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. ortraining from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow-up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.

Our Mission

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• We are customer driven
• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
• We focus on growth
• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
• We solve problems
• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.
• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
• Webuild strong relationships
• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information:

Job:

Full-Time

Travel:

Up to 50% travel.

Compensation:

$34-41 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work.

Relocation:

Relocation assistance is available for highly qualified candidates.

Benefits:

Full benefits including medical, anniversary bonuses, Employee Ownership Plan, pension, and paid time off.

Application Details:

The position will stay open until filled - seeking one FTE.

Physical Demands:

Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer.

Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.