Field Systems Engineer – DC Operations (Onsite)

Sally Beauty; Justin (TX); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Descripción de la vacante

Sally Beauty Holdings, Inc. is seeking a Field Systems Engineer to deliver onsite IT support for our North Texas Distribution Center in Justin, TX. You will manage endpoint devices, mobility platforms, and infrastructure technologies to ensure continuous operations and deployment success.

The role requires hands-on technical expertise with Windows 10/11, Intune, SCCM/MECM, SOTI MobiControl, and ServiceNow ITSM, partnering with cross-functional teams to drive reliability and service improvements.

Formación

• 2+ years in related IT fields preferred.
• Experience with Windows operating systems and 365 in enterprise environments.
• Familiarity with endpoint management platforms and mobile devices.

Responsabilidades

• Provide onsite IT support for Distribution Center operations.
• Troubleshoot hardware, software, OS, and infrastructure issues onsite and remotely.
• Act as escalation point for complex incidents and vendor coordination.
• Manage ServiceNow incidents and change activities.

Conocimientos

Windows OS

Intune

SCCM/MECM

SOTI MobiControl

ITSM/Incident management

Vendor coordination

Documentation

Educación

High School Education

Technical certifications

Herramientas

Microsoft Intune

Endpoint Management

SCCM/MECM

SOTI MobiControl

Zebra devices

ServiceNow ITSM

Manhattan (WMS)

Descripción del empleo

Sally Beauty Holdings, Inc. is seeking a Field Systems Engineer to deliver onsite IT support for our North Texas Distribution Center in Justin, TX. You will manage endpoint devices, mobility platforms, and infrastructure technologies to ensure continuous operations and deployment success.

The role requires hands-on technical expertise with Windows 10/11, Intune, SCCM/MECM, SOTI MobiControl, and ServiceNow ITSM, partnering with cross-functional teams to drive reliability and service improvements.