Field Switchgear Technician - Commissioning & Repairs

Reliant Critical Infrastructure; Ashburn (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

Reliant Critical Infrastructure in Ashburn, VA is seeking a skilled Switchgear Technician to support startup, commissioning, repairs, preventive maintenance, and troubleshooting of mission-critical power equipment.

The role requires 7+ years in field repair or customer service for UPS, switchgear, and related equipment, with up to 50% travel; candidates should read schematics, document JHAs/MOPs, and coordinate with sales, project managers, and factory teams.

Qualifications

• 7+ years of field repair or customer service experience with UPS, electrical, electromechanical, or electronic equipment, or equivalent military equipment experience.
• 3–5 years of mission-critical product experience and knowledge of critical power systems.
• Experience with critical power equipment such as UPS systems, switchgear, PLCs, batteries, monitoring equipment, and generators.
• Ability to read and interpret one-line diagrams, blueprints, schematics, and construction drawings.
• Technical troubleshooting skills and testing experience with NETA and NICET standards.
• Experience writing job hazard analyses (JHAs), methods of procedure (MOPs), technical reports, and procedures; proficiency with Microsoft Word, Excel, and Project.
• Strong written and verbal communication, customer relations, independent decision-making, and team training and motivation skills.
• Valid state driver’s license, U.S. citizenship, and ability to travel up to 50% of the time.
• High school diploma or equivalent preferred; a bachelor’s degree in electronics, electrical theory, or related discipline is highly desirable; equivalent work experience or military training is accepted in place of a formal degree.
• NETA or NICET Level 2 or 3 certification preferred.

Responsibilities

• Start up, commission, troubleshoot, repair, and maintain switchgear and other critical power equipment; respond to service calls as required.
• Review bid specifications and submittal packages with sales and project managers to define field service scope and confirm compliance with customer and facility requirements.
• Attend factory witness testing as needed, track punch list items, and coordinate resolution before shipment or completion of designated field repairs on-site.
• Serve as a site point of contact for customers, contractors, and vendors, providing technical support and coordinating with engineering, quality, product support, and factory teams to resolve issues.
• Coordinate installation activities, site testing, specialized commissioning, third-party labor, and test equipment with field management and scheduling teams.
• Identify staffing needs, develop project schedules, monitor potential schedule and margin impacts, and report project status to the responsible project manager and service operations leadership.
• Clarify scope and change order procedures, identify out-of-scope requests, and ensure change orders are generated.
• Coordinate regular project meetings, complete required site documentation, and obtain customer acceptance at project completion.
• Provide equipment familiarization training for customers and field engineers, support regional personnel, and share lessons learned with field and factory teams.
• Conduct site visits as directed and perform other duties assigned by service management.

Skills

Field service

Customer service

Electrical knowledge

Troubleshooting

Reading schematics

MS Office Suite

Communication skills

One-line diagrams

Travel up to 50%

Education

High school diploma

Bachelor’s degree desirable

Military experience accepted

Job description

Reliant Critical Infrastructure in Ashburn, VA is seeking a skilled Switchgear Technician to support startup, commissioning, repairs, preventive maintenance, and troubleshooting of mission-critical power equipment.

The role requires 7+ years in field repair or customer service for UPS, switchgear, and related equipment, with up to 50% travel; candidates should read schematics, document JHAs/MOPs, and coordinate with sales, project managers, and factory teams.