Field Support Technician

Kids for the Future; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Telios Construction Management (TCM) is seeking a Field Service Technician to install, maintain, and troubleshoot IT enclosures and UPS systems on client sites across the US. You will be the main contact for customers and document onsite activities.

Minimum 2+ years of electrical or HVAC troubleshooting, strong mechanical/electrical aptitude, and ability to travel 70% across the US and Mexico are required. A valid driver's license and background check/drug test are also required.

Qualifications

• 2+ years of experience with troubleshooting electrical or HVAC systems.
• Demonstrated mechanical and electrical aptitude.
• Must have a current/valid driver’s license and a good driving record.
• Candidates must have valid work authorization in the U.S. without sponsorship.

Responsibilities

• Diagnosing, inspecting, repairing, and servicing rack-mounted UPS systems and IT enclosure controls.
• Performing preventative maintenance inspections on IT enclosures at client sites.
• Responding to component failures for repair or replacement.
• Documenting all onsite activities in TCM software; training provided.
• Communicating with client to schedule onsite visits for maintenance or repairs.
• Preparing safety documentation for onsite work.

Skills

Electrical troubleshooting

HVAC systems

Mechanical aptitude

Driver's license

Education

Trade license or education (preferred)

Job description

Contact information

• Name Joseph Ovalle
• Phone [phone]

Description

Title:Field Service Technician

Position Summary

The Field Service Technician installs equipment, provides onsite maintenance services, and troubleshoots in the field in varying environments. As a main contact person for our customers, the Field Service Technician represents Telios Construction Management (TCM)and must therefore identify closely with the company, products, and clientele. Duties will include but are not limited to:

• Diagnosing, inspecting, repairing, and servicing rack-mounted UPS systems, self-contained AC units, and controls systems supporting IT enclosures
• Performing preventative maintenance inspections (on a quarterly basis) on self-contained IT enclosures at multiple client sites
• Responding to component failures for repair/replacement
• Performing installations of IT components within enclosures
• Documenting all onsite activities in TCM software; training will be provided
• Communicating with client as needed to schedule onsite visits for maintenance and/or repairs
• Preparing site-required safety documentation for performing onsite work
• Maintaining site-specific training and safety requirements to ensure access to client sites

Minimum Qualifications:

• 2+ years of experience with troubleshooting electrical or HVAC systems
• Demonstrated mechanical and electrical aptitude
• Must have the ability to travel 70%, minimum, across the US and Mexico
• Ability to have flexible work hours to accommodate site access requirements
• Drug test/background check required
• Must possess a current/valid driver’s license and a good driving record
• Trade license or education (preferred)
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.