Field Support Supervisor – Construction Operations

ACCO Engineered Systems; Pasadena (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

ACCO Engineered Systems seeks a Construction Support Supervisor, Field to lead the regional Field Support team on construction sites in California. You will manage performance, development, daily direction, and coordinate with field leadership to optimize staffing and workflows.

You'll oversee onboarding, timecard and payroll processes, safety compliance, SOP governance, and field issue resolution, ensuring consistent, efficient project support across multiple jobsites.

Qualifications

• 5 to 7+ years of experience in construction administration or operations.
• 2+ years in a leadership, supervisory, or senior mentorship capacity.

Responsibilities

• Leads and directs all Coordinators, Specialists, and Leads on the Field Support team, balancing workloads and setting daily priorities.
• Conducts regular 1-on-1s, sets performance goals, delivers annual performance reviews, and guides career progression paths for direct reports.
• Manages pod staffing, onboarding coverage schedules, and project-specific support assignments to ensure balanced workloads and responsive field coverage.
• Facilitates in-person Day 1 onboarding orientations for craft new hires, verifying complete digital intake packet completion on provisioned iPads and confirming site orientation checklists.
• Serves as the primary management liaison to field leadership to ensure operational satisfaction and resolve field administrative friction.
• Oversees the implementation of standardized Box project folder structures and monitors regional audit compliance in partnership with the Leads.
• Partners with the Safety Team to evaluate regional safety certification compliance metrics and ensure effective administrative support for recertification programs.
• Guides the SOP development process for field workflows based on team and customer feedback, submitting finalized procedures to the Manager for approval.
• Partners with the Supervisor, Workforce Lifecycle to enforce weekly payroll cutoff deadlines and maintain clear operational boundaries between field preparation and centralized audit resolution.
• Serves as the first management escalation point for field operational roadblocks, superintendent concerns, or staffing shortages across regional projects.
• Approves weekly timecards, PTO requests, and expense reports for direct reports; delivers operational status reports to the Manager.

Skills

Field operations knowledge

People supervision

Communication skills

Process improvement

Organizational skills

Written & verbal communication

Team player

Adaptability

Job description

ACCO Engineered Systems seeks a Construction Support Supervisor, Field to lead the regional Field Support team on construction sites in California. You will manage performance, development, daily direction, and coordinate with field leadership to optimize staffing and workflows.

You'll oversee onboarding, timecard and payroll processes, safety compliance, SOP governance, and field issue resolution, ensuring consistent, efficient project support across multiple jobsites.