Field Support Coordinator

Senior Helpers; Dayton (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Growth opportunities

Supportive team environment

Job summary

Senior Helpers of Dayton is seeking a reliable Field Support Coordinator to assist clients and caregiving teams in the field. The role requires flexibility, adaptability to schedule changes, and a passion for providing high-quality care and leadership support.

You will cover shifts, assist SOC visits, supervise caregiver performance, document progress, and support daily operations, including on-call rotation. 40-hour week; $15–$20/hour; extended care opportunities.

Qualifications

• STNA Certification required.
• Reliable transportation required.
• Must be willing and able to drive up to 100 miles per day.
• Weekend availability may be required.
• Strong communication and leadership skills.

Responsibilities

• Provide initial care for new clients to ensure a smooth transition and quality care.
• Cover shifts in caregiver call-out situations until permanent coverage is assigned.
• Assist with SOC visits and client introductions.
• Meet caregivers in the field to provide support, training, and skill evaluations.
• Ensure caregivers are following the Plan of Care (POC).
• Complete documentation, progress notes, and incident reports.
• Assist with office duties when needed, including answering phones and relaying information to management.
• Participate in on-call rotation one week per month.
• Support daily operations and complete additional tasks assigned by management.

Skills

Communication

Leadership

Reliable transportation

Driving long distances

Education

STNA Certification

Job description

Senior Helpers of Dayton is looking for a reliable, flexible, and experienced Field Support Coordinator to support both our clients and caregiving team in the field. This position is ideal for someone who thrives in a fast-paced environment, can adapt to frequent schedule changes, and is passionate about providing high-quality care and leadership support.

Responsibilities

• Provide initial care for new clients to ensure a smooth transition and quality care


• Cover shifts in caregiver call-out situations until permanent coverage is assigned


• Assist with Start of Care (SOC) visits and client introductions


• Meet caregivers in the field to provide support, training, and skill evaluations


• Ensure caregivers are following the Plan of Care (POC)


• Complete documentation, progress notes, and incident reports


• Assist with office duties when needed, including answering phones and relaying information to management


• Participate in on-call rotation one week per month


• Support daily operations and complete additional tasks assigned by management

Requirements

• STNA Certification REQUIRED


• Reliable transportation REQUIRED


• Must be willing and able to drive up to 100 miles per day


• Strong communication and leadership skills


• Ability to adapt in a dynamic work environment


• Weekend availability as needed

Schedule

• Flexible hours between 7:00 AM - 7:00 PM


• 40-hour work week required


• Typical schedule: 8:00 AM - 4:00 PM unless otherwise directed

Benefits

• Competitive pay: $15-$20/hour


• Bonus Program


• Supportive team environment


• Growth opportunities

If you are dependable, adaptable, and passionate about helping others, we would love to hear from you!