Field Support & Case Coordination for Child Protection

Other; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

The Florida Department of Children and Families seeks a Child Protective Field Support Analyst to assist investigators by reviewing cases from the Florida Abuse Hotline and facilitating consultations on case assessment and safety planning. The role also coordinates appointments and records retrieval, working from Brevard County (Rockledge) in the Central Region.

Reports to the Family Safety Program Office and is co-located with investigative staff, emphasizing collaborative caseload support and

Qualifications

• Knowledge of Florida's Child Welfare system and FSFN, Word, Excel, and Access.
• Ability to critically think through complex situations and provide strength-based feedback to staff.
• Strong organizational skills with ability to multi-task and coordinate multiple activities and follow-ups.
• Ability to build and enhance relationships with partners and stakeholders for effective collaboration.
• Experience in child protective services or related child welfare work preferred.

Responsibilities

• Supports child protective investigators by reviewing investigations from the Florida Abuse Hotline.
• Facilitates consultations on case assessment and safety planning.
• Coordinates appointments and records retrieval.
• Reports to the Family Safety Program Office and works with investigative staff in Brevard County (Rockledge) within the Central Region.

Skills

Florida Child Welfare

FSFN

MS Word

MS Excel

MS Access

Critical thinking

Organizational skills

Relationship building

Collaboration

CPS experience

Job description

The Florida Department of Children and Families seeks a Child Protective Field Support Analyst to assist investigators by reviewing cases from the Florida Abuse Hotline and facilitating consultations on case assessment and safety planning. The role also coordinates appointments and records retrieval, working from Brevard County (Rockledge) in the Central Region.

Reports to the Family Safety Program Office and is co-located with investigative staff, emphasizing collaborative caseload support and