Family Support Specialist - Child Welfare

Florida; Chipley (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Florida Department of Children and Families seeks a FAMILY SUPPORT WORKER to support Child Protective Investigations and assist families with services and documentation. You will handle case intake, records, and coordination with community resources in a field-based role across counties.

Requirements include a valid driver’s license, ownership of a private vehicle with insurance, and 1+ year paraprofessional experience in child protection or social work.

Qualifications

• Must have a valid driver’s license and own a private vehicle for daily work.
• 1+ year paraprofessional experience in child protection or social work.
• Associate or Bachelor’s degree may substitute for the experience requirement.

Responsibilities

• Coordinate and provide transportation for families to various locations.
• Maintain and update client files and vehicle logs; assist in records retrieval.
• Input case information into FSFN; monitor for new reports; assemble case files.
• Assist clients in identifying benefits and social/community services.
• Support investigators in maintaining caseloads and related tasks.
• Handle copying, filing, correspondence, and draft closure letters as needed.
• Provide phone and client contact support; work independently with initiative.

Skills

Communication

Time management

Organizational skills

Education

Associate degree or Bachelor’s degree substituted for experience

Tools

FSFN system

Job description

The Florida Department of Children and Families seeks a FAMILY SUPPORT WORKER to support Child Protective Investigations and assist families with services and documentation. You will handle case intake, records, and coordination with community resources in a field-based role across counties.

Requirements include a valid driver’s license, ownership of a private vehicle with insurance, and 1+ year paraprofessional experience in child protection or social work.