Field Support Agent - Part Time

Vay; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

30% off rides

Exclusive external discounts

Regular team events

Snacks & Drinks in Las Vegas office

Job summary

Vay is redefining urban mobility with a fleet of driverless vehicles. We are currently live in Las Vegas and expanding rapidly, backed by major investment. As a Field Support Agent in Las Vegas, you will ensure autonomous vehicles are ready for action—clean, charged, rebalanced, and road-ready.

You will support testing and training while delivering exceptional customer experiences. The role pays $15 per hour with a performance-based bonus and bi-weekly pay.

Qualifications

• Must have a valid US driver's license for at least 2 years.
• Flexibility on shift patterns is required.
• Ability to pass a drug screening, including THC.
• Must be organized, reliable, and detail-oriented.
• Interest in autonomous vehicles and future mobility is a plus.

Responsibilities

• Rebalance vehicles to key locations across Las Vegas to ensure fleet availability.
• Charge, clean, and perform quality checks to deliver a top customer experience.
• Act as a safety driver during training and testing sessions.
• Complete checklists and documentation to certify vehicles are road-ready.
• Occasionally deliver vehicles to customers and assist with pickups.

Skills

Valid US driver's license

Shift flexibility

Drug test clearance

Organized & detail-oriented

Interest in autonomous vehicles

Resilient in fast-paced environment

Job description

Ever imagined saying, “I helped launch the future of transportation”?

We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets.

We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.

What’s happening at Vay

• First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.
• We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.
• We’ve completed over 150,000 trips so far and are busy multiplying our Las Vegas fleet just to meet demand!
• ...And soon we’ll be expanding across the US & Europe

Why this role is exciting

This is your chance to be at the forefront of one of the most exciting technology projects in the world. As a Field Support Agent, you’ll play a critical role in bringing cutting-edge autonomous driving technology to life. You’ll work hands-on with our vehicle fleet, making sure they’re ready for action - clean, charged, rebalanced, and road-ready. You'll also contribute directly to testing and training processes, all while supporting a groundbreaking mobility solution in the vibrant city of Las Vegas.

The pay for this role is $15 per hour plus performance based bonus structure and is paid bi-weekly. We have multiple shift patterns available

What you'll be driving

• Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability
• Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience
• Acting as a safety driver during vehicle training and testing sessions
• Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment
• Occasionally delivering vehicles directly to customers and assisting with pickups

What are we looking for

• A responsible and safety-conscious driver with a valid US driver's license (must've held your license for a minimum of 2 years)
• Flexibility on shift patterns
• Ability to pass a drug screening, including THC
• Organized, reliable, and detail-oriented, with a strong troubleshooting mindset
• An interest in autonomous vehicles and future mobility
• Resilient and comfortable working in a dynamic, tech-forward environment

Why choose Vay

A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.

Huge scope for impact in a fast paced environment

All Vay team members receive 30% off their Vay rides

Exclusive external discounts

Regular team events throughout the year

Snacks & Drinks in our Las Vegas office

For more information on Vay’s physical demands, working environments and safety requirements, you can review this link. We’ll also cover anything specific to this role during the first interview.

We’d love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply.

We welcome applications from all backgrounds and experiences. If you’re excited about shaping something truly groundbreaking, we’d be happy to hear from you.