Field Support Agent – Part Time

Vay; Austin (TX); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

30% off rides

Snacks & drinks

Team events

Job summary

Vay is seeking a part-time Field Support Agent in Austin, TX to help bring our autonomous driving technology to life. You will keep the vehicle fleet ready—clean, charged, rebalanced, and road-ready—while supporting testing and training efforts.

This hands-on role anchors the daily operations that keep our cutting-edge mobility service moving in a fast-paced environment. You’ll join a global team, working with a fleet across Las Vegas operations and contributing to the rollout of our Remote

Qualifications

• A responsible and safety-conscious driver with a valid US driver’s license (must’ve held your license for a minimum of 2 years).
• Flexibility on shift patterns.
• Ability to pass a drug screening, including THC.
• Organized, reliable, and detail-oriented, with a strong troubleshooting mindset.
• An interest in autonomous vehicles and future mobility.
• Resilient and comfortable working in a dynamic, tech-forward environment.

Responsibilities

• Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability.
• Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience.
• Acting as a safety driver during vehicle training and testing sessions.
• Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment.
• Occasionally delivering vehicles directly to customers and assisting with pickups.

Skills

Driver's license

Detail-oriented

Troubleshooting

Organized

Job description

# Field Support Agent – Part Time*Austin, Texas, United States*Ever imagined saying, “I helped launch the future of transportation”?We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives – with no one inside – powered by our world-first Remote Driving technology on real public streets.We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.#### **What’s happening at Vay*** First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.* We’ve partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.* We’ve completed over 150,000 trips so far and are busy multiplying our Las Vegas fleet just to meet demand!* **...And soon we’ll be expanding across the US & Europe **#### **Why this role is exciting**This is your chance to be at the forefront of one of the most exciting technology projects in the world. As a **Field Support Agent**, you’ll play a critical role in bringing cutting-edge autonomous driving technology to life. You’ll work hands-on with our vehicle fleet, making sure they’re ready for action – clean, charged, rebalanced, and road-ready. You’ll also contribute directly to testing and training processes, all while supporting a groundbreaking mobility solution in the vibrant city of Las Vegas.**The pay for this role is $15 per hour plus performance based bonus structure and is paid bi-weekly. We have multiple shift patterns available**#### **What you’ll be driving*** Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability* Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience* Acting as a safety driver during vehicle training and testing sessions* Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment* Occasionally delivering vehicles directly to customers and assisting with pickups**What are we looking for*** A responsible and safety-conscious driver with a valid US driver’s license (must’ve held your license for a minimum of 2 years)* Flexibility on shift patterns* Ability to pass a drug screening, including THC* Organized, reliable, and detail-oriented, with a strong troubleshooting mindset* An interest in autonomous vehicles and future mobility* Resilient and comfortable working in a dynamic, tech-forward environment#### **Why choose Vay** A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality. Huge scope for impact in a fast paced environment All Vay team members receive 30% off their Vay rides Exclusive external discounts Regular team events throughout the year Snacks & Drinks in our Las Vegas officeFor more information on Vay’s physical demands, working environments and safety requirements, you can review this link. We’ll also cover anything specific to this role during the first interview.We’d love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply.We welcome applications from all backgrounds and experiences. If you’re excited about shaping something truly groundbreaking, we’d be happy to hear from you.