Field Supervisor, Janitorial Services

ABM Industries; Boston (MA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Benefits package

Bonus program

Job summary

ABM Industries is seeking a Field Supervisor of Janitorial Services to oversee designated account staff and shifts, ensuring productivity and customer service goals are met. The role involves standing and driving duties across Terminal, Ramp, and Cargo areas.

The position requires supervisory experience and a valid driver’s license, with responsibilities including scheduling, client communications, payroll tasks, and safety/compliance adherence.

Qualifications

• Three years of supervisory experience preferred.
• Valid State Driver’s License.

Responsibilities

• Provide technical guidance and supervise front-line employees.
• Ensure shift schedules are planned at least one week in advance.
• Represent ABM in client briefings and communicate with client representatives.
• Maintain daily shift reports and payroll/attendance tasks.
• Coach, counsel, and discipline employees; enforce safety and quality standards.

Skills

Supervisory experience

English communication

Job description

Compensation

$25.00 - $27.75 / Hourly

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Shift

Flexibility to cover all shifts.

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.

Position Summary

Field Supervisors of Janitorial Services are responsible for the direct oversight of employees of a designated account and/or on a designated shift. To include ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal, Ramp, Cargo Area.

Responsibilities

• Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.
• Ensure that shift schedules (days off, vacations, etc.) are completed at least one week in advance.
• Work with leadership to ensure all callouts are covered.
• Accommodate increased or decreased client staffing requests.
• Manage the No-Fault Attendance Policy.
• Represent ABM by participating in client briefings and communicating regularly with client representatives regarding operations.
• Manage daily employee lunches and breaks.
• Maintain daily shift reports for managers.
• Perform basic administrative, payroll, and attendance functions as required.
• Maintain communication with Account Managers to monitor and maintain optimum staffing levels.
• Effectively coach, counsel, and discipline employees.
• Conduct Safety and Quality audits.
• Partner with the Safety Quality Manager to ensure safety, security, and quality of operations.
• Ensure front-line employee compliance with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and others.
• Comply with all safety, security, compliance, and quality standards and procedures set by the Company, Clients, and regulatory authorities.
• Perform miscellaneous duties as assigned.

Physical Demands

• Ability to stand, walk, and/or drive for extended periods throughout the work shift.
• Ability to lift 50 pounds or more throughout the work shift.
• Reasonable accommodations may be made for individuals with disabilities.

Work Environment

• Moderate noise level.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Knowledge, Skills, And Abilities

• Ability to communicate effectively in English.
• Ability to read and interpret documents such as safety rules, operating procedures, and employee handbooks.
• Ability to present information and respond to questions from managers, clients, customers, and the public.
• Strong listening skills.
• Ability to apply common-sense understanding to carry out written, oral, or diagram-based instructions.
• Ability to solve problems involving several concrete variables in standardized situations.

General Company Requirements

• Must comply with Company uniform and grooming standards.
• Must always wear the SIDA badge/Airport ID.
• Must comply with all policies outlined in the ABM Team Member National Handbook and applicable supplemental handbooks.

Licenses / Certificates

• Valid State Driver’s License.

Experience

• Three years of supervisory experience preferred.

Overall Requirements

• Must be 21 years of age or older.
• Valid State Driver’s License.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com