Field Supervisor

Rural Metro Fire Department; Wichita (KS); On-site; USD 31,051 - 37,567; Full time

Job summary

Global Medical Response is hiring a Paramedic Field Supervisor to oversee day-to-day operations, coordinate field crews and management, and manage equipment and supply maintenance.

The role requires Kansas paramedic certification or eligibility, 3 years EMS experience, CPR/PHTLS/ACLS, and a valid driver’s license; driving record must comply with policy.

Qualifications

• High school diploma or GED is required.
• Kansas State Paramedic certification or eligibility for Kansas State certification.
• Valid driver’s license in good standing.
• Current CPR, PHTLS, and ACLS certifications.
• 3 years of EMS experience required.
• Paramedic field experience preferred; EMT field experience considered.
• Driving record must comply with GMR policy.

Responsibilities

• Oversee day-to-day EMS operations and field crews.
• Direct, monitor and evaluate all field team members.
• Maintain quality field operations through daily interaction and oversight.
• Prepare written feedback for team evaluations.
• Implement process improvements and ensure field paperwork reconciliation.
• Ensure operational response exceptions are closed with appropriate action.
• Monitor truck cleanliness, maintenance, and DHS levels.
• Recommend training and QA/QI program improvements.
• Provide team counseling, guidance, and information on ABC Ambulance operations.
• Investigate incidents and file internal/external reports; counsel as needed.
• Supervise and develop subordinates, including performance reviews.
• Participate in committees to set policies and generate ideas.
• Communicate company goals through daily performance and conduct.

Education

High school diploma or GED

Job description

Paramedic Field Supervisor

$22.54 - $27.27 / hour depending on experience

We’re hiring a Paramedic Field Supervisor to oversee day-to-day operations, including facilitating internal communication between field crews and management, outside facility interface, facilitating short-term scheduling needs, equipment, and supply maintenance. This is an EMS position.

Responsibilities

• Interacts, assists, and supports crews daily at the beginning and/or end of their shifts.
• Direct, monitor, communicate with, and evaluate all field team members.
• Ensure maintenance of quality field operations through daily interaction, oversight, communication, and evaluation with field team members.
• Prepares written feedback for team member evaluations.
• Proactive in approach to day-to-day operations, implements process improvements.
• Ensure PCR’s and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
• Ensure 100% of operational response exceptions are brought to closure with appropriate action.
• Monitors truck cleanliness and truck maintenance issues.
• Works with crews to maintain truck cleanliness and proper DHS levels.
• Makes recommendations to the Training Manager and Clinical Specialist to improve various aspects of the training and QA/QI programs (This may include changes in specific study materials, technology, and standard operating policies, procedures, education, and training).
• Provide team counseling and guidance and information regarding ABC Ambulance operations.
• Promptly investigate incidents involving assigned units or team members, including filing of internal and external reports, and counseling.
• Directs and leads support staff in inventorying, ordering, receiving, stocking, and issuing medical and shop equipment and supplies.
• Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units.
• Implement and enforce company policies and standards.
• Perform direct ALS patient care activities.
• Maintain communication with other agencies and departments.
• Serve on committees with other departments to set policies and generate ideas.
• Communicate company goals and standards of excellence through exemplary daily job performance, attitude, initiative, and demeanor.
• Prepare reports and manages projects as assigned by Operations Supervisor or Operations Manager.
• Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
• Attend scheduled meetings.
• Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affimative Action Plan, etc.)
• Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
• Mentor team members, conduct performance evaluations, counsel, and provide disciplinary actions to assigned team members, and works to facilitate individual and team development that drives positive results.
• Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc.
• Responsible for compliance with and enforcement of company/department policies and procedures.

Minimum Required Qualifications

• High school diploma or equivalent (GED).
• Kansas State Paramedic certification or eligible for Kansas State certification.
• Valid driver’s license in good standing.
• Current CPR, PHTLS, and ACLS certification, or equivalent credentials.
• 3 years of EMS experience required.
• Paramedic field experience is preferred; EMT field experience is considered.
• Driving record in compliance with GMR policy.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.