Field Store Associate

Sherwin-Williams; Hudson (MA); On-site; USD 19,286,400 - 25,788,672; Part time

Job summary

Sherwin-Williams is seeking a Part-time Field Store Associate at Lowe’s Store #2375 in Hudson, MA. The role focuses on driving sales in Paint and Pro departments, assisting customers, tinting, and maintaining displays. Flexibility for weekday/afternoon/weekend hours is required.

The position emphasizes high customer service, product knowledge, and collaboration with Lowe’s associates to achieve sales goals and promote the brands.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to lift up to 50 lbs regularly and up to 70 lbs occasionally.
• Ability to work flexible schedule including evenings and weekends.
• Retail or customer service experience preferred.

Responsibilities

• Assist customers in-store with product recommendations and color needs.
• Tint and mix paint to customer specifications.
• Maintain store appearance and product displays.
• Support Lowe’s customers and Pro Desk connections.
• Promote Sherwin‑Williams and Valspar brand standards.

Skills

Customer service

Sales

Merchandising

Communication

Spanish

Education

High School diploma

Tools

Tinting equipment

Cash handling

Job description

The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising.

Part‑time Field Store Associates are also expected to ensure maximum client satisfaction, stay up‑to‑date with product features, and maintain high quality and visual standards of the products.

Location: Lowe’s Store #2375, 6 Highland Cmns E, Hudson, MA 01749.

Schedule: Part‑time position working weekdays/afternoons/weekends. The schedule is based on business needs and is subject to change.

The individual selected for this role will be responsible for contact with customers, which may include minors, and access to cash, other payment methods, electronic equipment, personal information, store merchandise and other items of value, which may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to safeguard the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Service

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain Pro customer color files
• Tint and mix products to customer specifications as needed
• Maintain adequate store appearance and inventory best practices
• Maintain adequate appearance of the color wall and back stock
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Facilitate in‑person customer connectivity between paint and pro desk
• Provide in‑store Pro Desk paint support for real‑time customer needs, Lowe’s Pro Sales, and paint program execution, including in‑store promotional events

Sales

• Promote and represent Sherwin‑Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Assist Sales Representatives in generating sales leads by interacting with customers

Training

• Train Lowe’s associate on product knowledge and application methods
• Complete eLearning modules
• Ensure HR Cloud trainings are up to date and within compliance

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Have a valid, unrestricted Driver's license
• Able to read, write, comprehend, and communicate in more than one language
• Able to read, write, comprehend, and communicate in Spanish

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.