Field Store Associate

Sherwin-Williams; Cookeville (TN); On-site; USD 17,908 - 23,419; Part time

Job summary

Sherwin‑Williams is seeking a part-time Field Store Associate to drive sales at Lowe’s Store #578 in Cookeville, TN. You will engage customers in the Paint and Pro departments, assist with product recommendations, and support merchandising to maintain a welcoming store environment.

The role emphasizes exceptional customer service, product knowledge, and teamwork in a dynamic retail setting, with a schedule that includes weekdays, afternoons, and weekends based on business needs.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends, based on business needs.

Responsibilities

• Deliver high levels of customer satisfaction through sales service.
• Assist customers in person by determining needs and presenting products and services.
• Build productive relationships with wholesale and retail customers.
• Maintain Pro customer color files and color wall appearance.
• Tint and mix products to customer specifications.
• Support store merchandising and inventory best practices.

Skills

Customer service

Sales

Multilingual

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Job Description

The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will engage customers in the Paint and Pro departments, generate customer leads, implement effective sales and marketing programs, provide exceptional customer service, and manage merchandising.

The individual selected for this role will work at Lowe’s Store #578, located at 510 Neal St, Cookeville, TN 38501. This is a part‑time position working weekdays/afternoons/weekends; the schedule is based on business needs and subject to change.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

Service

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain Pro customer color files
• Tint and mix products to customer specifications as needed
• Maintain adequate store appearance and inventory best practices
• Maintain adequate appearance of the color wall and back stock
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Facilitate in‑person customer connectivity between paint and pro desk
• Provide in‑store Pro Desk paint support for real‑time customer needs, Lowe’s Pro Sales, and paint program execution, including in‑store promotional events

Sales

• Promote and represent Sherwin‑Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Assist Sales Representatives in generating sales leads by interacting customers

Training

• Train Lowe’s associates on product knowledge and application methods
• Complete eLearning Modules
• Ensure HR Cloud trainings are up to date and within compliance

Minimum Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Have previous work experience operating tinting and mixing equipment
• Have a valid, unrestricted Driver’s license
• Able to read, write, comprehend, and communicate in more than one language
• Able to read, write, comprehend, and communicate in Spanish

Equal Employment Opportunity

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Federal Contractor Notice

As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Security Notice

Please be aware, Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.