Field Specialist I: Advanced CIP Solutions

Ricoh Americas Holdings; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Ricoh Americas Holdings is seeking a Field Specialist I, Advanced CIP to independently provide strategic analysis and consultative support for service, repair and development of Ricoh products and services.

The role emphasizes advanced technical skills, leadership in problem solving, and proactive opportunity seeking to increase Ricoh equipment utilization, with extensive travel to customer sites.

Qualifications

• High school diploma and basic computer/electronics knowledge are required.
• Advanced level technical skills to diagnose and solve complex problems.

Responsibilities

• Provide advanced solutions services: configuring, installing, troubleshooting, networking, training.
• Lead others in technical efforts and share expertise with the team.
• Manage workload and schedule to support multiple solutions and customers.
• Maintain logs, reports, and administrative tasks accurately and timely.

Skills

Advanced technical skills

Problem solving

Multi-tasking

Verbal communication

Education

High school diploma

Tools

Microsoft Office

Mobile devices

Job description

Ricoh Americas Holdings is seeking a Field Specialist I, Advanced CIP to independently provide strategic analysis and consultative support for service, repair and development of Ricoh products and services.

The role emphasizes advanced technical skills, leadership in problem solving, and proactive opportunity seeking to increase Ricoh equipment utilization, with extensive travel to customer sites.