Field Services Technician - Tuscaloosa, AL

Vivint; Tuscaloosa (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to redefining home experiences through smart technology. As a Field Services Technician, you will play a crucial role in providing expert installation and service of innovative products, ensuring customer satisfaction and peace of mind. With comprehensive training and support, you will have the opportunity to thrive in a dynamic environment while maximizing your earning potential through commission. Enjoy a competitive salary, generous paid time off, and a commitment to your career development. This role is perfect for motivated individuals looking to make a difference in the smart home industry.

Benefits

Company Take-Home Vehicle

Gas Card

Comprehensive Paid Training

Medical/Dental/Vision Coverage

401(k) Plan with Matching

Two Weeks Paid Time Off

Employee Pricing on Products

Ten Paid Holidays

Career Development Opportunities

Recognition for Innovation

Qualifications

• Exceptional customer service and sales skills are essential.
• Experience in field technician roles or relevant industries is preferred.

Responsibilities

• Provide expert-level installation and service of smart home technology.
• Maximize earning potential through services and installation appointments.

Skills

Customer Service

Sales Experience

Field Technician Experience

Problem Solving

Education

High School Diploma

Tools

Installation Tools

Work Tablet

Cell Phone

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job - we’ll ship everything to you directly!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' list of America's Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you'll provide expert-level installation and service of cutting-edge technology. You'll have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.

Who We're Looking For:

Our technician team is diverse in backgrounds and experience levels. We believe in investing in our employees through comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to speak with you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn maintenance, construction, solar)
• Clean driving record and valid license
• Ability to thrive both independently and in a team environment

Physical Demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Technicians will conduct safety analyses of homes to ensure a safe workplace for all.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic drug testing, including post-accident and reasonable suspicion testing. We are an Equal Opportunity Employer, supporting diversity and inclusion. Level, title, and salary may be adjusted based on experience or skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf