Field Services Technician - Jacksonville, FL

NRG Energy; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Field Services Technician in Jacksonville, FL, where you’ll be at the forefront of smart home technology. This role offers a competitive hourly wage plus uncapped commissions, comprehensive training, and a supportive team environment. Enjoy a flexible 4/10 work schedule, company-provided vehicle, and a range of benefits including medical, dental, and a 401(k) plan. As a key player in enhancing customer experiences, you will ensure the delivery of safe and efficient services while enjoying opportunities for career growth and recognition in a dynamic industry.

Benefits

Company-provided vehicle

Gas card

Cell phone

Work tablet

Comprehensive paid training

Paid time off

Employee discounts

401(k) matching

Ten paid holidays

Career development opportunities

Qualifications

• Motivated individuals with a passion for technology and sales.
• Diverse backgrounds and experience levels welcome.

Responsibilities

• Provide expert installation and service of smart home technology.
• Maximize earning potential through service and installation appointments.

Skills

Customer Service Skills

Sales Experience

Field Technician Experience

Ability to Work Independently

Job description

Field Services Technician - Jacksonville, FL

Join us as a Field Services Technician - Jacksonville, FL at NRG Energy.

Welcome to the intersection of energy and home services. At NRG, we’re passionate about creating a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with intelligent products and services. We aim to proactively protect and connect our customers to their homes, wherever they are. Join our Smart Home team to help create smarter, safer, and more sustainable homes.

We are expanding our Field Services Technician team and seeking motivated, customer-focused, coachable individuals with an interest in technology and sales.

Why Join Our Technician Team?

• Competitive hourly wage plus uncapped commission
• Comprehensive paid training, ongoing coaching, and support
• Company-provided take-home vehicle and gas card
• Cell phone and work tablet provided
• All necessary tools shipped directly to you
• 4/10 work schedule with home dispatch, including paid drive time

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee discounts on smart home products
• Medical, Dental, Vision, and Life insurance
• 401(k) plan with matching
• Opportunities for career development and leadership
• Recognition as one of Fast Company’s Most Innovative Companies and Forbes’ Best Employers

A Day in the Life

You will provide expert installation and service of cutting-edge technology, maximizing earning potential through service and installation appointments. Customers rely on your honesty and integrity to ensure peace of mind.

Who We’re Looking For

Our team has diverse backgrounds and experience levels. We invest in our employees with comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated individual, we want to hear from you!

• Excellent customer service skills
• Sales experience (car, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical Demands

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and tight spaces
• Bend, kneel, crouch, and stand for extended periods

We prioritize safety, conducting home safety analyses to ensure a safe workplace for technicians and customers. NRG Energy maintains a drug-free workplace, with periodic testing as permitted by law. We are an Equal Opportunity Employer, supporting diversity and inclusion.