Field Services Technician - Jacksonville, FL

NRG Energy; Jacksonville (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to creating smarter, cleaner homes. As a Field Services Technician, you'll install and service innovative technology while maximizing your earnings through customer interactions. Enjoy a competitive hourly wage, comprehensive training, and a supportive work environment. With benefits like paid time off, medical insurance, and opportunities for career development, this role offers a chance to thrive in a dynamic industry. If you're passionate about technology and customer service, this is the perfect opportunity to make a meaningful impact.

Benefits

Company-provided vehicle

Gas card

Cell phone

Work tablet

Paid holidays

Paid time off

Employee discounts

Medical insurance

Dental insurance

401(k) plan with matching

Qualifications

• Diverse backgrounds valued; technicians or motivated individuals welcome.
• Excellent customer service and sales experience preferred.

Responsibilities

• Install and service cutting-edge technology for smart homes.
• Maximize earnings through service and installation appointments.

Skills

Customer Service Skills

Sales Experience

Technical Experience

Clean Driving Record

Ability to Work Independently

Job description

Field Services Technician - Jacksonville, FL

Join to apply for the Field Services Technician - Jacksonville, FL role at NRG Energy.

Overview

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with intelligent products and services. We aim to proactively protect and keep our customers connected to their homes, no matter where they are. Join our Smart Home team to create smarter, safer, and more sustainable homes.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training, ongoing coaching, and support
• Company-provided take-home vehicle and gas card
• Cell phone and work tablet provided
• All necessary tools shipped directly to you
• 4/10 work schedule with home dispatch; we pay for drive time

Benefits of Working at Vivint

• Ten paid holidays
• Two weeks paid time off
• Employee discounts on smart home products
• Medical, Dental, Vision, and Life insurance
• 401(k) plan with matching
• Opportunities for career development and leadership

Daily Responsibilities

You’ll install and service cutting-edge technology, maximizing your earnings by leveraging service and installation appointments into leads and revenue. Customers will rely on your honesty and integrity to ensure their peace of mind.

Ideal Candidate Profile

We value diverse backgrounds and experience levels. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated individual, we want to hear from you!

• Excellent customer service skills
• Sales experience (car, retail, insurance, B2C, call centers)
• Technical experience (cable, internet, pest control, lawn, solar)
• Clean driving record and valid license
• Ability to work independently and in teams

Physical Demands

• Lift up to 45 lbs.
• Climb ladders up to 14 feet
• Work in confined spaces like attics
• Bend, kneel, crouch, stand for extended periods

Safety & Compliance

We prioritize safety; technicians conduct safety analyses for every home. NRG Energy maintains a drug-free workplace with periodic testing, adhering to all legal requirements. EOE AA M/F/Protected Veteran and Disability status.