Field Services Technician - Fayetteville, NC

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

NRG Energy is seeking a Field Services Technician to join their team in Fayetteville, NC. This role involves installing and servicing smart home technology, providing exceptional customer service, and maximizing sales opportunities. The company offers comprehensive training, a take-home vehicle, and a supportive work environment.

Benefits

Comprehensive paid training

Company take-home vehicle and gas card

Cell phone and work tablet

Paid time off

401(k) plan with matching

Qualifications

• Exceptional customer service skills.
• Sales experience in various fields.
• Field technician experience in installation or maintenance.

Responsibilities

• Provide expert installation and servicing of technology.
• Maximize earning potential through leads and revenue.
• Conduct safety analyses of homes.

Skills

Customer service

Sales experience

Field technician experience

Job description

Field Services Technician - Fayetteville, NC

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – we’ll ship everything to you directly!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company’s 50 Most Innovative Companies, Forbes’ list of America’s Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you’ll provide expert installation and servicing of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who we’re looking for:

Our technician team is made up of individuals from diverse backgrounds and experience levels. We believe in investing in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Ability to thrive both independently and in a team environment

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety is a top priority at Vivint. Field Services technicians will conduct safety analyses of every home to ensure a safe workplace for both technicians and customers.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, as permitted by law. We are an Equal Opportunity Employer, supporting diversity and inclusion. Level, title, and salary may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.

About the company

NRG Energy, Inc. is a large American energy company, dual-headquartered in Princeton, New Jersey, and Houston, Texas.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We provide reasonable accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

Federal law requires new hires to complete Form I-9 and provide proof of identity and employment eligibility. An Automated Employment Decision Tool (AEDT) will evaluate your skills and responses. For bias audit and data-use details, visit: www.talentify.io/bias-audit-report. NYC applicants may request alternative processes or accommodations at [e-mail] or 407-000-0000.