Field Services Technician - Fayetteville, NC

NRG Energy; Fayetteville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

NRG Energy is seeking a Field Services Technician in Fayetteville, NC, to join their Smart Home team. This role involves installing and servicing advanced technology in homes, providing excellent customer service while maximizing earning potential. Comprehensive training, a supportive environment, and a unique work schedule are offered, along with various employee benefits.

Benefits

Comprehensive paid training

Company take-home vehicle and gas card

Cell phone and work tablet

4/10 work schedule with home dispatch

Ten paid holidays

Two weeks paid time off

Employee pricing on smart home products

401(k) plan with matching

Career development opportunities

Qualifications

• Exceptional customer service skills.
• Sales experience in various fields.
• Field technician experience in relevant industries.

Responsibilities

• Provide expert-level installation and servicing of technology.
• Maximize earning potential through service and installation appointments.
• Conduct safety analyses to ensure a safe workplace.

Skills

Customer service

Sales experience

Field technician experience

Job description

Field Services Technician - Fayetteville, NC

May 19, 2025

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All tools necessary to perform the job will be shipped directly to you
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' list of America's Best Employers, and a Best Employer for Diversity

A Day in the Life:

As a Field Services Technician, you'll provide expert-level installation and servicing of cutting-edge technology. You'll have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who we're looking for:

Our technician team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail sales, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn maintenance, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team environment

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and limited-space areas
• Bend, kneel, crouch, and stand for extended periods

We prioritize safety; technicians will conduct safety analyses of each home to ensure a safe workplace for all. NRG Energy is committed to a drug- and alcohol-free workplace, with periodic testing as permitted by law. EOE AA M/F/Protected Veteran Status/Disability. Compensation may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.